Can't sign in to the cloud email? Please enter a account in the form
firstname.lastname@example.org (e.g. email@example.com)
New student! Activate your account with these instructions.
Office 365 e-mail, calendar and other services will be automatically assigned to new university students and staff.
Otherwise you can start with these instructions.
The Office 365 suite for university staff and students includes the e-mail and calendar functions, as well as a home use licence for five devices. Read more about Pro Plus for Home Use.
Get to know Office 365 in Microsoft Office 365 Learning Center!
The university's Office 365 e-mail service contains two separate systems: local e-mail and cloud e-mail. As a default, everyone at the university uses the cloud e-mail. Some duties may prevent the use of cloud e-mail. In such special cases, the user's e-mails are stored on the local server.
- Sign in (cloud service): https://www.helsinki.fi/office365
- Sign in (local service): https://office365.helsinki.fi/
The Helpdesk instructions have been prepared for users of cloud e-mail. Most instructions related to the operation, however, apply to both systems. Nevertheless, there are some differences in the settings of e-mail applications and mobile devices.
The University of Helsinki is migrating to the Microsoft Office 365 mail and calendar system. The system also contains other applications supporting co-operation. In the first phase, only e-mail and the calendar are implemented.
In practice, this means that e-mails to Firstname.Lastname@helsinki.fi are directed to the Office 365 system. For reading e-mails, the Outlook application or the browser application Outlook Web App is recommended.