Instructions for the local Office 365 service

This is a collection of instructions for users who continue to use the local Office 365 service. If the instructions already exist elsewhere, only the parts differing from the instructions for cloud service users are given here. If you cannot find instructions for your problem here or in the other instructions, contact the Helpdesk.

Logging in to OWA (Outlook Web App)

Use the following address to log in to the local OWA:

Read the more detailed login instructions here.

ProPlus package and other cloud services

Users of the local service can also use cloud services (e-mail and calendar excluded). The Office 365 suite for university staff and students includes a home use licence for five devices, for example. Read the download instructions for the package here.

  • Log in at
  • To log in, use (e.g.

This allows you to use the OneDrive cloud storage service and Office Online software, for example.

iPad & iPhone

Also see the detailed illustrated instructions for cloud e-mail.

Fill in the fields:

  • E-mail: your e-mail address (such as
  • Password: Account password
  • Description: Description of the e-mail account, such as or Office 365
  • Tap on Next.

Fill in the fields:

  • E-mail: your e-mail address (such as
  • Server:
  • Domain:
  • Username: username (eg. rkeskiva)
  • Password: Account password
  • Tap on Next.


See the detailed illustrated instructions for cloud e-mail.

NOTE: If the phone asks for service name, enter

Give feedback

The instructions site of the University of Helsinki's IT Helpdesk helps you with IT-related issues related to your work. Let us know how we can improve our instructions. We greatly appreciate your feedback!

How would you improve these instructions?
Back to top