Outlook Web App: Automatic replies

You can set Office 365 mail to send an automatic reply when you are temporarily out of office. It is recommended to use automatic replies only internally. In the message, you can indicate the reason for your unavailability, its duration or who to contact in urgent matters when you’re out, for example. The automatic reply is only sent once to each sender.

It is not recommended to use automatic replies externally. Automatic replies reveal extra information to spammers and scammers and make it easier to create targeted scam e-mails. In an automatic reply to recipients outside the university, do not mention the name, address or phone number of any user. Use a short "Out of office" message instead. It is recommended to inform important external contacts of your holidays in advance by sending them a normal e-mail.

Before using the automatic reply, go to the e-mail processing rules in Flamma and read section 4.1 Automatic replies to e-mails.

Tabs

Quick help
  1. Click on the cog icon in the upper right corner of the OWA page.
  2. Select “View all Outlook settings”
  3. Go to tab “Automatic replies”
  4. Select the start and end times, as well as any other desired settings.
  5. Enter your message in the message field.
  6. Click OK.
Detailed help

Setting an automatic reply

  • Open Email (1) > Automatic replies (2). Slide the switch Turn on automatic replies (3) to the right.
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  • If you wish to schedule the replies, tick Send replies only during a time period. Select the time and fill in the rest of the information (1). Type your automatic reply in the text field (2). This message is sent to the university’s internal addresses. You can also send a message to recipients outside the university. Tick Send replies outside your organisation (3) and type your message in the new text field.
     
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