Eduroam on Android devices

The images in these instructions are taken from Android version 9.1.0 running on a Huawei P20. The details of the installation might be different on different devices but the principle is the same.

Tabs

Quick help
  • First install the app eduroam CAT from the Play Store.
  • Then, download the installation package from https://cat.eduroam.org.  Follow the instructions on the website. 

See more detailed instructions with pictures from the tab Detailed instructions. 

Detailed help

Installation

  • First install the app eduroam CAT from the Play Store.
eduroam-play.jpg
  •  After the installation, go to https://cat.eduroam.org with the phone   
  • Once you get to the site cat.eduroam.org click Click here to download...
android-eduroam-lataa1.png

 

  •  Select your own organisation from the list, in this case University of Helsinki  (Helsingin yliopisto)
    • If you have location services turned off, you will have to search with a keyword (e.g. Helsingin)
android-eduroam-lataa2.png
  • The site will try to recognise your device and offer the correct installation package (1).  
    • If the automatic recognition fails, you can change the installation package by clicking Choose another installer to download (2).
android-eduroam-lataa2.png

 

android-eduroam-huomautus.png
  • The download will start and depending on your phone the installation will either start automatically or you will have to manually open the downloaded config file.
android-eduroam-ladattu.png
  • Next, the config file is installed on the phone. Select Asenna (Install). 
android-eduroam-asenna2.png
  • The installer will then ask you to confirm that you want to install the profile. Select Kyllä (Yes).

 

android-eduroam-asenna3.png

 

  • Next, you must log in with your eduroam username, which is your university username followed by the suffix @helsinki.fi (e.g. rkeskiva@helsinki.fi) but you can also use your Office 365 username username@ad.helsinki.fi (e.g. rkeskiva@ad.helsinki.fi) Enter the username and password and click Asenna (Install).

android-eduroam-asenna4.png

•    Next, you will receive confirmation Profile installed. 

android-eduroam-asenna5.png
  • Now, the connection will be established automatically when you are in an eduroam area and you have WLAN switched on.

Eduroam troubleshooting instructions

Tip from a customer: If you cannot get eduroam installed, select networks > forget settingsre-install profile

If you cannot get eduroam to work, please read the general eduroam troubleshooting instructions.