Workstation 2020

The university’s workstation environment and workstation service are being developed in the Workstation 2020 project. At the present, the most relevant development actions are:

  • changes in the policies and contents of the workstation service
  • Windows 10 implementation project
  • expansion of the use of virtual workstations

Tabs

Detailed help


University workstations

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Options in a nutshell

In all the options, the user is responsible for the backup copying of data on their devices >>

University workstation: Physical (Windows, Linux, Mac), Virtual (Windows, Linux)
For whom Administration    Restrictions    Support method
The “normal” option. The majority of advanced user workstation are also included in this category. Centralised.
No possibility for administration permissions.
The only option for processing patient or personal information, for example Free of charge.
       
Advanced user workstation : Physical (Windows, Linux, Mac), Virtual (Windows, Linux)
For whom Administration Restrictions Support method
When flexible software installations, for example, are required. Centralised. The user has administration permissions. The user must agree to the administration rules of the university’s IT systems.
No processing of materials included in the elevated level of data security.
Free of charge, but the Helpdesk prioritises support requests for normal workstations.
 
Special workstation: Physical (Windows, Linux, Mac), Virtual (Windows, Linux)
For whom Administration Restrictions Support method
For laboratory use, for example. Not centralised.   Provided against a fee, to be agreed with the customer service representative.
 
Other devices and devices not owned by HY: User’s own device
For whom Administration Restrictions Support method
  The user is responsible for their own devices. Virtual workstations are always administered by the IT Center. Peer support in Yammer.
Helpdesk instructions as applicable.

 

Centrally administered university workstations

  • Centrally administered workstations in the centralised administration, which may be physical Windows, Mac or Linux laptops and desktop computers or virtual Windows or Linux workstations.
  • Support available from the Helpdesk.
  • The only workstation option for users who process materials belonging to the elevated data security level (III) according to the VAHTI classification (in Finnish) in their workstation, such as patient or personal data. In case of unclarities related to the classification of data, ask the Helpdesk or document management experts for advice.
  • A user of a university workstation is not granted administration permissions for the workstation.

Centrally administered advanced user university workstations

  • Workstations included normally in the centralised administration, which may be physical Windows, Mac or Linux laptops and desktop computers or virtual Windows or Linux workstations.
  • All physical workstation devices where the user has taken the administration permissions to their workstation.
  • In order to be granted the administration permissions, the user must agree to the university’s administration rules and master the contents of the university’s data security training at the level required to, for example, be able to identify the types of information which can be processed using this kind of a workstation (no personal or patient information, for example).
  • The IT Center restricts its administration responsibility to the reinstallation of an advanced user workstation. The user is always responsible for having the permissions for the software installed in the workstation.
  • Support is available from the Helpdesk, but the Helpdesk prioritises support requests for normal workstations.

Special workstations

  • Workstation devices clearly intended for special use, such as workstation used for controlling measuring devices in a laboratory which cannot be included in the centralised administration.
  • As a general rule, support is always offered for a fee, which must be agreed with the customer service representative of the user’s unit.

Other devices and devices not owned by HY

  • This group includes the mobile devices (smart phones and tablets) owned by the university and by staff, students and visitors, as well as and workstations owned by others than the university (such as a visitor’s own device).
  • The support is limited to instructions and peer support offered in the Tietotekniikan vertaistuki channel in the university’s Yammer web service.

Back-up copying of data

1.    The general principle is that the user is always responsible for the data on their device. The user must ensure that the data is stored as appropriate, taking the nature of the data into account, and they are responsible for the back-up copying of the data. Home or group directories provided by the university, other online storage space in the university’s data center or a cloud can be used for storage. A device in the user’s own use or an external storage device connected to it are not recommended for the storage of especially important data.
2.    Read more about the choice of storage media on the Helpdesk site.

What is a virtual workstation (VDI)

The operating system and the software normally operate on the workstation or laptop at the user’s desk. A virtual workstation, however, is a computer which can be used over a remote connection but which is shown to the user as a normal computer. The operating system and software of the virtual computer run in the data center, and the desktop of the virtual computer is shown to the user devices over the local area network. You can use almost all the same software as on a normal computer. In some rare cases, the software licenses may restrict the use of software on a virtual computer. In unclear cases, please consult the Helpdesk.

A virtual workstation is flexible. You can use a virtual computer on a normal computer, a laptop or other device, such as a tablet or a smartphone, or even a browser. You can log out of the virtual workstation, go to another terminal device and continue working where you left off in the previous device.

In addition, a virtual workstation is easy to implement for a fixed time. An individual project may obtain a virtual workstation to its use for the duration of the project. Once the project is completed, the (data center) resources used by the workstation can be freed up for use by others. On the other hand, the resources of a virtual workstation can be easily increased during use.

 

How to obtain access to a virtual workstation

 

You can get a virtual workstation for your own (physical) computer as follows:

  • You can use the virtual workstation with a browser at https://vdi.helsinki.fi/
  • We recommend using the WMware Horizon Client software. The software has been installed on Windows, Mac and Linux workstations that are included in centralised administration.