Activating a new username
The user account activation tool is intended for those University of Helsinki students who do not yet have a user account for university IT systems or whose user account has expired.
The Open University students of the University of Helsinki and students of other universities carrying out minor subject studies in the University of Helsinki can also activate their user accounts with the same tool. The tool can be used when the student rights have been entered in the University of Helsinki student register. If the activation is unsuccessful, contact the unit which has granted the student rights.
By using the tool, the user can activate their username by themselves.
If you have problems with the activation service, please contact Helpdesk. In most issues concerning usernames, Helpdesk must first be able to reliably identify the caller. The matter can be solved with the ID Point service, please also see ID Point contact info.
Using the tool requires both a Finnish personal identity code and online banking credentials, or a mobile certificate, or an electronic identity card issued by the police. The tool can be used with online banking credentials for any Finnish bank.
The user can only activate their username if their details are in the University of Helsinki student register and the user is marked as either “attending” or “admitted” in the register. The new student’s details will be transferred to the register in about a week’s time from when they have confirmed their place (or from when the documentation for a student admitted through special admissions has been delivered to the faculty).
Those who are not able to use the activation service can obtain their access rights at the Welcome Fair events organised for new students at the beginning of the spring and autumn terms or personally at ID Point, an identification service which helps those in the university to easily and securely use services requiring personal identification by telephone.