Here we have a collection of self-service links about permissions and passwords
Quick help
- Extending the validity of your user account
- Activating a new user account
Tool for new students, requires either Netbank User ID or an electronic ID card - User account information (Flamma)
Permissions and validity - User account information
Including validity, contact information, main user account and mail server, some information can also be changed - Changing your University network password
- Changing the password on your light user account
- Changing a forgotten password
Requires either Netbank User ID or an electronic ID card - ID Point
ID Point is an identification service which helps those in the university to easily and securely use services requiring personal identification by telephone.
At the moment, Helpdesk offers telephone services in exchange for an ID Point code in the following issues:- Changing a forgotten password
- Deploying a new username
Detailed help
Video instruction
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The instructions site of the University of Helsinki's IT Helpdesk helps you with IT-related issues related to your work. Let us know how we can improve our instructions. We greatly appreciate your feedback!
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