12.06.2026 - 10:30
Ingress
IT Helpdesk will serve the University community with reduced capacity during the summer holiday season from 6 to 31 July, which may cause delays in our responses.
Our phone and chat services may also be busier than usual during this time. We apologise for any delays in our response times.
IT Helpdesk contact information
- Chat (weekdays 9 AM to 3 PM, chatbot 24/7): helsinki.fi/helpdesk
- Call: 029 41 55555 (weekdays 9 AM to 3 PM, local network charge / mobile call charge)
- E-mail: helpdesk@helsinki.fi
- The IT Helpdesk instructions site and our chatbot Harri Botter are at your service 24/7