A service break concerning the University’s OpenShift-based applications — incl. CurreChat, the IT device order tool Onify, the mobile subscriptions ordering tool, Download Centre, and the Ryhti tool for managing group storage spaces—will occur on Tuesday, 18 November 2025, between 7 and 10 AM. The service break is due to OpenShift platform maintenance. See affected applications in this bulletin.
During the maintenance window, ordering devices and mobile subscriptions via the Onify self-service tool, creating and managing group storage spaces in the Ryhti application, downloading software from the Download Centre and other University applications and services running on the OpenShift platform will be out of use.
We apologise for any inconvenience caused by the service break!
The following services will be unavailable on 18 November 2025 from 7 to 10AM
- CurreChat (curre.helsinki.fi)
- Onify applications, including:
- IT device order tool
- Mobile subscriptions order tool
- Group storage management (Ryhti)
- Device registry
- Download Centre
- Administrator rights renewal tool
- Riihiweb (riihiweb.it.helsinki.fi)
- IT Metrics statistics tool (metrics.it.helsinki.fi)
- Kontra AI translation service (translate.helsinki.fi)
- Automation tool (awx.web.helsinki.fi), including:
- Dependency Track self-service tools
- SBOM management tool (dtrack.it.helsinki.fi)
For support, please contact IT Helpdesk
- Chat (weekdays 9 AM to 3 PM, chatbot 24/7): helsinki.fi/helpdesk
- Call: 029 41 55555 (weekdays 9 AM to 3 PM, local network charge / mobile call charge)
- E-mail: helpdesk@helsinki.fi