Service break in the Zoom service starting on Monday 15 July 2024 at 9 p.m. – cloud storage will be unavailable and disruptions may occur

04.07.2024 - 15:19

There will be a service break in the University's Zoom service on Monday 15 July from 9 p.m. to 3.00 a.m. due to an update carried out by the service provider NORDUnet.

During the break: 

  • Zoom cloud storage will be completely unavailable.
  • Disruptions may occur in the Zoom service during the break. We recommend using other applications, such as Microsoft Teams, instead of Zoom. 

We apologise for any inconvenience caused by the service break! 

If you need support, please contact IT Helpdesk:

  • By chat (weekdays 9 a.m.–3 p.m., chatbot 24/7): helsinki.fi/helpdesk
  • By phone: +358 29 41 55555 (weekdays 9 a.m.–3 p.m, local network charge/mobile call charge) 
  • By email: helpdesk@helsinki.fi
  • Please follow the status of the University's systems on our status page: status.helsinki.fi!
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