17.12.2024 - 08:32
Ingress
A service disruption that affected the University’s user authentication service occurred during the weekend from 14 December 4 PM until 15 December 9 AM. Most of the University’s IT services were unavailable during the service disruption.
The issue was resolved during the weekend. The IT Center has also initiated measures to prevent recurrences of such service disruptions.
NB! If you are a University student and you were unable to complete your examination due to the service break, please contact your teacher.
For support, please contact IT Helpdesk:
- Chat (weekdays 9 AM to 3 PM, chatbot 24/7): helsinki.fi/helpdesk
- Call: 029 41 55555 (weekdays 9 AM to 3 PM, local network charge / mobile call charge)
- E-mail: helpdesk@helsinki.fi
Our deepest apologies for the inconvenience!