14.10.2026 - 13:28
Ingress
Problems connecting to the university’s wireless networks (eduroam, HelsinkiUni) have been detected on some University Windows computers beginning from 13 October 2026.
We are currently investigating the issue. If necessary, you can connect to the internet using the HelsinkiUni Guest network or your phone’s mobile hotspot.
- See the IT Helpdesk instructions for using a mobile hotspot
- See the IT Helpdesk instructions for using the HelsinkiUni Guest network
For support, please contact IT Helpdesk
- Chat (weekdays 9 AM to 3 PM, chatbot 24/7): helsinki.fi/helpdesk
- Call: 029 41 55555 (weekdays 9 AM to 3 PM, local network charge / mobile call charge)
- E-mail: helpdesk@helsinki.fi