Welcome to the IT Helpdesk website of the University of Helsinki
There might be disruptions in the IT Helpdesk’s new site after its release in June-July. However, we aim to fix them as soon as possible so that you can take full advantage of all the features of the renewed site.
Due to technical issues cookie management is currently not available on the Helpdesk site.
The IT-Helpdesk serves the University staff and students via chat, e-mail and telephone. Support and instructions are limited to the most important devices in the university’s centralised administration and the standard programmes on these devices.The IT-Helpdesk´s opening hours can be found at the bottom of each instructions site page. The IT Helpdesk’s instructions site is available 24/7.