The university has online services which are only available inside the university network for licensing reasons. These include e.g. the databases offered by the library and electronic newspapers. The services can be used on computers outside of the university’s network by establishing a secure connection between the home computer and the university server.
Welcome to the IT Helpdesk website of the University of Helsinki
The IT-Helpdesk serves the University staff and students via chat, e-mail and telephone. Support and instructions are limited to the most important devices in the university’s centralised administration and the standard programmes on these devices.The IT-Helpdesk´s opening hours can be found at the bottom of each instructions site page. The IT Helpdesk’s instructions site is available 24/7.
The IT Helpdesk instructions site is piloting cookie management. We recommend that you enable all cookies in order to ensure full use of the site. You can change your consent, if necessary, via the icon at the bottom of the page.