Services

Application development service

Service for the development of customised applications needed by the university and university users for which no product is offered by commercial producers. The service is subject to a charge.

Application maintenance

Minor modifications and maintenance of finished applications produced in the Application development service.

Back-up copying

Back-up copying of the data content of servers according to the agreed schedule as well as restoration of data when necessary. Servers owned by units may also be connected to the service.

Blogs

The opportunity to keep public logs in the university’s blog service using the WordPress platform.

Data center service

The data center service offers the university units the opportunity to bring their own servers to the data center of the IT Center.

Database service

A service for units needing database space for their own applications.

Eduuni

A service environment for online collaborative work and networking, allowing working online across organisational boundaries.

Efecte ITSM

Service management system

Email

The service includes email routing, virus and spam filtering, mailing lists, personal maiboxen, shared mailboxen, and securemail.

Endpoint and asset management of workstations

Automated management of workstations, including application and operating system installations and updates.

Firewall service

A firewall makes it possible to isolate a secure network from the rest of the data network for use by research laboratories, for example.

Fixed and wireless information networks

The service is responsible for the operation of the university’s network connections. In addition to the fixed information network and wireless networks are available.

Flamma-intranet

The university’s intranet and official main channel for internal communications. Divided into service pages and unit-specific sites.

Funet Filesender

Funet FileSender is a secure way to share large files with anyone.

Group storage space

A service for user groups needing shared storage space on a network disk only visible to a limited group of users.

Helpdesk

Support for the university’s joint IT services. Support is provided by phone, e-mail and chat-service.

IDA storage service

IDA is a research data storage service offered free of charge to its users.

Information security consultation

Advisory, assessment and training services relating to information securityplanning.

Integration service

A service for exchanging data between data systems.

IT Helpdesk instructions site

Instructions site for the most frequently used software and IT services: https://helpdesk.it.helsinki.fi/en.

Monitoring of information systems

Monitoring of the university’s network connections and information systems as well as own applications of the university’s units based on a separate agreement.

Moodle learning environment

A learning environment on the web for the organisation of web courses and sharing of course materials.

Office 365

Microsoft Office 365 is a cloud service providing office and communications tools needed in daily work and studies regardless of time, place and device.

Ouriginal plagiarism checker (wa Urkund)

A browser-based plagiarism checker used at the University of Helsinki.

Personal storage space

Space on the network disk reserved for the storage of personal files of every holder of the university’s actual user account.

Remote access to the network and materials

Remote access connections to the university network over a VPN connection and a VPN portal. Although most of the university services may be used directly over the internet, a secure connection to the university is needed for the use of some internal services.

Server administration

Server space included in administration for the units’ own applications. The servers are mainly existing servers and web hotels of the IT Center.

Server storage space

Storage space for units in the IT Center’s centralised disk systems. A separate server may also be provided.

Solution consultation

A service for surveying the IT needs of units and research groups and on how to resolve them.

Student’s digital skills

A technical platform and studying materials for taking the Student’s digital skills, a compulsory course for all degree students.

Support for acquisitions

A support service for major IT acquisitions of units. The service comprises, for example, assistance for the preparation of requests for tenders and competitive bidding.

Support for IT projects

Support service for the university’s significant IT projects.

The official website of the University of Helsinki

The official website of the University of Helsinki provides the main channel for external communications. The site is divided into service pages for the entire university and unit-specific sites.

Tools for corporation

Network services for the creation and publication of shared content and for cooperation between university staff and students and stakeholders.

Unitube

Unitube is a service for producing, publishing and viewing video material. It consists of Unitube Viewer, Unitube Uploader as well as Unitube Studio and Unitube Lecture Recording Rooms.

Video Conferencing

A video and audio connection between two or more participants.

Web hotel

Server space for the units’ own network applications. The client ordering the hotel is always responsible for the actual applications.

Wireless network connections

Wireless connections to the internet and the university’s network services.