Landing pages

Compilation pages include lists of links collected by the administration by topic. The pages contain the most important instructions. All instructions can be found using the search. 

Connections and communications

The university uses Office 365 e-mail. The university’s mail can be used with different e-mail programs, which often significantly improves e-mail use comfort and enhances usage. Outlook is the recommended program for Office 365 mail.

  • You can read your e-mail using a browser at
  • Helpdesk’s instructions
    General instructions on how to use the university mail are available on the site. The instructions mainly cover how to use Office 365 mail. The university’s mail can be used with different e-mail programs, which often significantly improves e-mail use

Connections from outside the university

The university has online services which are only available inside the university network for licensing reasons. These include e.g. the databases offered by the library and electronic newspapers. The services can be used on computers outside of the university’s network by establishing a secure connection between the home computer and the university server. Take a look at the VPN client installation guide.

NB! Not all University online online resources require a VPN connection. Some of the services, for example Flamma, are accessible from any network.

Information security

On this page, you can find information related to information security collected from the Helpdesk site, Student’s digital skills and Flamma.

Instructions for remote working

The purpose of this page is to describe remote access to IT services offered by the University of Helsinki and provide guidance in their use.

Mobile devices

As mobile devices and smartphones have become more common, new possibilities and new challenges have arisen. One of the greatest challenges is information security, the importance of which is emphasised as the amount of data and ways of using the systems are expanding. Although the importance of technical information security must not be underestimated, a large part of information security consists of the user’s own actions. These instructions include the best practices concerning the security of smartphones. This list is not designed to be a comprehensive set of information security

Office 365

Sign in

Cannot sign in to the cloud email? Please enter an account in the form (e.g.

Read more about Office 365

Office 365 services

Microsoft Office 365 is a toolkit of the university, creating mutual electronic office tools and a calendar for the use of everyone at the university. Office 365 has a number of services necessary in everyday work, such as e-mail, calendar, instant message and web meeting services as well as information distribution and social media tools.

Sign in to Office 365 service here:

Printing in the University

Printing can usually be done through the Smartcard printing queue on the university workstations. You can print on any public printer on any campus. Printing on Smartcard devices is always subject to a charge. If you are a member of staff, your department will cover the costs. Unigrafia Oy provides the printing service to the university.

Printing on older MacOS systems will cease 13 April 2022 due to IT security - Upgrade your university Mac computer to Monterey. Read more in Flamma.

Remote access to university services

Sometimes you may need to use the university’s internal databases, directories or certain online services from outside the university (e.g., your home directory or SAP). In that case, you need to connect to the university network. For that, you need to establish a secure (encrypted) communication channel, a so-called VPN tunnel. The university offers several options to achieve this. With a VPN client, your home directory will appear as a network drive on your computer.

In recent days, several members of the university community have reported that Google is showing them Russian-language search results. There’s no need to worry. Read more in Flamma.

Resources for Research

The University offers storage facilities, data processing environments, high-performance computing services and solution consultation for the special needs of research and cooperation. You will find links to detailed instructions and presentations on this page.

We also recommend that you take a look at the table, which gives you a quick overview of the services offered and their suitability for confidential material, for example.

Saving and sharing information

The university enables the use of various network drives for individual or group work on both university computers and home computers. In addition to home and group directories, work files can be saved on your computer or external storage media. Different types of storage media have different features. Some are designed for personal use and some for sharing information with others.  This page contains links for more detailed instructions.

For more information on saving information, see Student’s digital skills.


User account

In order to carry out their studies or work, students and staff at the university require an username and a password to use the University of Helsinki IT systems. The primary account for all students is the so-called AD account, with which you log in to the university computers and the most popular online services, such as e-mail and Flamma.

Wireless networks at the University of Helsinki

The University of Helsinki has several wireless networks:

  • HelsinkiUni is a new wireless network for centrally managed university staff Windows laptops. 
  • Eduroam is international wireless network for staff, students and members of the eduroam network.
  • HelsinkiUni Guest network is intended for users who do not have university credentials or access to the eduroam network.