Landing pages include lists of links collected by the administration by topic. The pages contain the most important instructions. All instructions can be found using the search.
This guide includes the most important instructions related to connections and communications. You can find more help from this instructions site by using, for example, the search. If you cannot solve the problem with the instructions, don’t hesitate to contact the IT Helpdesk.
Transcription, or converting a video or audio track into text format, is a modern way of producing, for example, captions or text equivalents from video/audio sources. Artificial intelligence will give us a good base to work with, which can then be edited manually afterwards if necessary. This serves us both when it comes to transcription needs in research and the accessibility requirements for videos published online. You can also use transcription with webinar recordings and podcasts, for example.
Videos published online must be accessible, i.e. captioned. In addition to people with impaired
Staff at the University of Helsinki have access to Windows, Mac and Cubbli computers, as well as Android and iPhone mobile devices. The IT Centre manages these centrally.
This landing page contains links to instructions for centrally managed computers and phones.
The use of some of the University’s online services is limited to the university network for licence-related reasons. These services include the databases and electronic journals offered by the library. To use these services on a computer outside the university network, you are required to establish a secure connection between your home computer and the university server.
The most common technology for establishing such a connection is VPN (Wikipedia). To use a VPN connection, you need a valid university username.
Some of the University's online services, such as Flamma, can be accessed from
This landing page shows how data classification in Microsoft 365 (Word, Excel, PowerPoint and Outlook) affects the handling of files and emails at the University of Helsinki.
This guide includes the most important instructions related to the use of information technology for new University staff and students. You can find more help from this instructions site by using, for example, the search. If you cannot solve the problem with the instructions, don’t hesitate to contact the IT Helpdesk.
The IT instructions of the University of Helsinki are mainly available on this instructions site, which is open to everyone. Please note that the instructions often include a short quick guide and longer instructions with images. Some instructions also include video tutorials. The
This page provides further details about information security collected from the Helpdesk site, Student’s digital skills and Flamma. You can find more help from this instructions site by using, for example, the search. If you cannot solve the problem with the instructions, don’t hesitate to contact the IT Helpdesk.
The purpose of this page is to describe remote access to IT services offered by the University of Helsinki and provide guidance in their use. You can find more help from this instructions site by using, for example, the search. If you cannot solve the problem with the instructions, don’t hesitate to contact the IT Helpdesk.
Language settings are configured on a per-service basis. On this page, we aim to list the settings for the main services.
If you for example receive reminder messages in the wrong language, please follow the instructions in these instructions.
At its best, a video is an effective communication tool that allows you to communicate with your target audience in an easy and illustrative manner.
You should start making videos, as well as other material, with a good and comprehensive plan. Preparation plays a special role in the video production. In addition to the visuals, the soundscape must be taken into account when making a video. It may even be more important than the video. It is possible to save some things with the after-production, but good preparation is the key.
Microsoft 365 is the university’s toolkit, which includes numerous services essential for day-to-day work, such as email, calendar, instant messaging and online meeting services, as well as tools for sharing information and social media.
These instructions summarise the most important information about Microsoft 365 services. You can find further guidance on this instructions site, for example by using the search function. If you are unable to resolve the issue using these instructions, please do not hesitate to contact IT Helpdesk.
Sign in to Microsoft 365 at www.helsinki.fi/office365
Students
As mobile devices and smartphones have become more common, new possibilities and new challenges have arisen. One of the greatest challenges is information security, the importance of which is emphasised as the amount of data and ways of using the systems are expanding. Although the importance of technical information security must not be underestimated, a large part of information security consists of the user’s own actions.
This landing page contains links to all the University's MFA instructions. You can find more help from this instructions site by using, for example, the search. If you cannot solve the problem with the instructions, don’t hesitate to contact the IT Helpdesk.
Multifactor Authentication (MFA) improves information security by making scam attempts more difficult for cybercriminals. MFA is a feature that provides additional security when logging in to many of the University's services, and it uses a separate device to authenticate.
These instructions explain the general practices related to printing and scanning at the University of Helsinki.
If you cannot solve the problem with the instructions, don’t hesitate to contact the IT Helpdesk.
Sometimes you may need to use the university’s internal databases, directories or certain online services from outside the university (e.g., your home directory or SAP). In that case, you need to connect to the university network. For that, you need to establish a secure (encrypted) communication channel, a so-called VPN tunnel. The university offers several options to achieve this. With a VPN client, your home directory will appear as a network drive on your computer.
This guide includes the most important instructions related to remote access to university services. You can find more help
The University offers storage facilities, data processing environments, high-performance computing services and solution consultation for the special needs of research and cooperation. You will find links to detailed instructions and presentations on this page. You can find more help from this instructions site by using, for example, the search. If you cannot solve the problem with the instructions, don’t hesitate to contact the IT Helpdesk.
This guide includes the most important instructions related to saving and sharing information. You can find more help from this instructions site by using, for example, the search. If you cannot solve the problem with the instructions, don’t hesitate to contact the IT Helpdesk.
The university enables the use of various network drives for individual or group work on both university computers and home computers. In addition to home and group directories, work files can be saved on your computer or external storage media. Different types of storage media have different features. Some are designed
This page includes the most important instructions related to user accounts. You can find more help from this instructions site by using, for example, the search. If you cannot solve the problem with the instructions, don’t hesitate to contact the IT Helpdesk.
In their work or studies, University staff and students require a username and related password to access the University of Helsinki IT systems. The primary account is the “AD account”, with which you log in to the University computers and the most common network services, such as email and Flamma.
These instructions include the most important information about wireless networks at the University of Helsinki. You can find more help from this instructions site by using, for example, the search.
If you cannot solve the problem with the instructions, don’t hesitate to contact the IT Helpdesk.
