Landing page

Remote access to university services


OpenVPN capacity has been increased to support remote working

The University of Helsinki IT Center has increased the capacity of the OpenVPN service by adding a new "hy-tun" connection. The new connection is automatically available for university maintained Windows 10 computers starting 18 March 2020.

Access OpenVPN from the Windows taskbar notification area by clicking the secondary mouse button.

The OpenVPN menu looks like this after the update:


User guide

Use the new 'hy-tun' connection, if you work in your home network or another trusted network: 

  •   Only necessary traffic is transferred via the university network (e.g. home directories, Efecte, SAP)  
  •   Less traffic load on the university network 

Use the 'hy' connection, if you are in another network, e.g. a café or a hotel 

  •   All traffic is transffered securely through the university network 
  •   More traffic load on the university network 


Sometimes you may need to use the university’s internal databases, directories or certain online services from outside the university (e.g., your home directory or SAP). In that case, you need to connect to the university network. For that, you need to establish a secure (encrypted) communication channel, a so-called VPN tunnel. The university offers several options to achieve this. The easiest way to access certain limited services is to use a VPN portal, an application running in your browser. For more advanced use, you are advised to install a genuine VPN client. With a VPN client, your home directory will appear as a network drive on your computer. Computers of the university staff have a VPN client called Pulse Secure preinstalled.

Read also the following instructions: Connecting from outside university and Remote desktop.

Remote access to the services of University of Helsinki are also discussed in Student’s digital skills.


Remote desktop

The University of Helsinki uses a remote desktop (VDI environment) used with VMware client software. You can also run other programs on the remote desktop just as you would on a conventional university workstation.
Installation instructions

NB! When using a remote desktop, close other vpn connections (OpenVPN / Pulse Secure) to avoid reserving two vpn licenses.

Pulse Secure

Laptops of the university staff have a VPN client called Pulse Secure preinstalled. Limited number of licenses.

VPN portal

With the VPN portal, you can also download files in home and group directories to your home computer for editing and upload them back to the university server. In addition, you can use the SAP software required for university administration and other online services requiring a secure connection via the portal. If your remote use needs cannot be met with browser-based solutions, you can install a stand-alone HY-VPN application on your own computer. Staff laptops have a corresponding program, called Pulse Secure, preinstalled on them..

Log in to the VPN portal at:

Remote access to home directory

You can access your home directory through a VPN tunnel while outside the university.