The university uses Office 365 e-mail. You can read your e-mail using a browser or a separate e-mail program.
- You can read your e-mail using a browser at https://www.helsinki.fi/office365
The university’s mail can be used with different e-mail programs, which often significantly improves e-mail use comfort and enhances usage. Outlook is the recommended program for Office 365 mail.
- Helpdesk’s instructions
General instructions on how to use the university mail are available on the site. The instructions mainly cover how to use Office 365 mail. The university’s mail can be used with different e-mail programs, which often significantly improves e-mail use comfort and enhances usage.
Video conferences and video services
Teams is part of the Microsoft Office 365 service. It include status information, instant messaging, online meetings, audio calls and video calls. There are separate applications available for various mobile devices (such as tablet devices and phones, you can find more information on your device’s application store).
Zoom is a video communication service that allows all university staff and students to create meeting rooms and participate in meetings, seminars and conferences in real time through video and sound. Zoom is also suitable for remote teaching
Video conference, online meetings and video services
- Video meeting
The university offers various possibilities for video conferencing and online meetings. They all provide you with an easy way of communicating with your co-operation partners in different locations.
Unitube is a service that enables viewing, publishing and managing video and audio material. See the Helpdesk instructions for more information.
Yammer is the shared forum for university staff and students. It is intended for workgroups, sharing of information and, for instance, free-form discussion about current university topics.
- Helpdesk’s instructions on how to use Yammer
- Instructions and recommendations for using Yammer in Flamma
In addition to the above listed options, also Jabber can be used for instant messaging. You can use Jabber to join group discussions (rooms) or send private messages to other Jabber users. Jabber can be used as a background service for communications with colleagues by people in customer service positions, for example. Jabber allows you to check detailed information for challenging situations from the back office team even during a customer service encounter, for example.
The instructions site of the University of Helsinki's IT Helpdesk helps you with IT-related issues related to your work. Let us know how we can improve our instructions. We greatly appreciate your feedback!How would you improve these instructions?