Landing page

Connections from outside the university

Looking to access your home or group folder from outside the university? See here.

MacOS Catalina 10.15 was released on October 7th, 2019. This version is not yet fully compatible with all University of Helsinki services. Likewise all Software Center applications are not yet compatible with Catalina 10.15. Centrally maintained University of Helsinki computers will be updated according to a schedule determined after testing.

The university has online services which are only available inside the university network for licensing reasons. These include e.g. the databases offered by the library and electronic newspapers. The services can be used on computers outside of the university’s network by establishing a secure connection between the home computer and the university server.

Using the VPN connection requires an active university computer network login.

Through the VPN portal, which can be used with a browser, it is possible to use some of the university’s network services without installing separate VPN programs. Log in to the portal at https://www.vpn.helsinki.fi. More detailed instructions on the use of the portal are given below.

NOTE! Updating University laptops outside the university network:
Always use the secure Pulse Secure VPN connection in networks outside the university. This keeps the software and information security updated.

VPN connection using the Pulse Secure software

Connecting through the VPN portal service

The VPN portal lets you download the home and group folders from the university’s computer network onto your own computer for editing and then upload them back to the university server. The portal also allows the use of the SAP program needed by the university’s administration, and some of the library services, among other things.

Instructions

Connecting through the OpenVPN client software

When using the VPN software, traffic from your computer up to the VPN server inside the university firewall is encrypted, and computers using the VPN connection are assigned a network address from the university. The latter makes it possible to use many services restricted only for university computers.

The supported operating systems are Linux, Mac and Windows. 

Installation instructions

Instructions for use

Troubleshooting instructions

In case of problems, you better install Pulse Secure software.

Further information on the VPN service

Learning material for the Student's digital skills