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Connections from outside the university

OpenVPN capacity has been increased to support remote working

The University of Helsinki IT Center has increased the capacity of the OpenVPN service by adding a new "hy-tun" connection. The new connection is automatically available for university maintained Windows 10 computers starting 18 March 2020.

Access OpenVPN from the Windows taskbar notification area by clicking the secondary mouse button.

The OpenVPN menu looks like this after the update:


User guide

Use the new 'hy-tun' connection, if you work in your home network or another trusted network: 

  •   Only necessary traffic is transferred via the university network (e.g. home directories, Efecte, SAP)  
  •   Less traffic load on the university network 

Use the 'hy' connection, if you are in another network, e.g. a café or a hotel 

  •   All traffic is transffered securely through the university network 
  •   More traffic load on the university network 


Looking to access your home or group folder from outside the university? See here.

MacOS Catalina 10.15 was released on October 7th, 2019. This version is not yet fully compatible with all University of Helsinki services. Likewise all Software Center applications are not yet compatible with Catalina 10.15. Centrally maintained University of Helsinki computers will be updated according to a schedule determined after testing.

The university has online services which are only available inside the university network for licensing reasons. These include e.g. the databases offered by the library and electronic newspapers. The services can be used on computers outside of the university’s network by establishing a secure connection between the home computer and the university server.

Using the VPN connection requires an active university username.

Updating the university’s laptops outside the university network:
The university’s laptops are updated outside the university network using OpenVPN and Pulse VPN. Just an Internet connection is not enough because the computer does not receive the software and information security updates in this case.


Connecting through the OpenVPN client software

When using the VPN software, traffic from your computer up to the VPN server inside the university firewall is encrypted, and computers using the VPN connection are assigned a network address from the university. The latter makes it possible to use many services restricted only for university computers.

Installation instructions

Instructions for use

Troubleshooting instructions

In case of problems, install OpenVPN again or contact Helpdesk.

Further information on the VPN service

Learning material for the Student's digital skills


Virtual Desktops (VDI)

Many of the university’s internal services can be used over a virtual desktop. See these instructions for more information.

The required client program is already installed on the university’s computer. If necessary, you can also install it on your home computer. The connection to the virtual desktop is secured automatically. You don’t need to use a vpn connection such as Pulse Secure.

Installing a separate virtual desktop is not necessary for occasional use since you can also use the browser version of the virtual desktop at


VPN connection using the Pulse Secure software

Connecting through the VPN portal service

Through the VPN portal, which can be used with a browser, it is possible to use some of the university’s network services without installing separate VPN programs. Log in to the portal at

The VPN portal lets you download the home and group folders from the university’s computer network onto your own computer for editing and then upload them back to the university server. The portal also allows the use of the SAP program needed by the university’s administration, and some of the library services, among other things.