IT Helpdesk instructions site

Service status
4 - In use
Service is meant for
External users
Short description

Instructions site for the most frequently used software and IT services.

Service description

IT instructions are located centrally at the IT Helpdesk website at

The service covers instructions for the use of the most common IT services. The IT-Helpdesk site also contains detailed instructions for common usage situations, such as activating usernames as well as best practices for IT security. IT-Helpdesk operates as a self-service and is available for users 24/7 during times when other Helpdesk services are closed. The site is open to everyone and provides service in Finnish, Swedish and English.
The service is meant for: University staff, students, units, external users

Maintenance break:
Monthly every 3rd Thursday at 2-4 pm.

How to take the service into use

The service does not have to be initiated. The instructions are freely available without logging in at:

Service provider
Service owner
Teo Kirkinen
Service manager
Marina Lindholm


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