Back-up copying

Services
1101
Service status
4 - In use
Service is meant for
Units
Short description

Back-up copying of the data content of servers according to the agreed schedule as well as restoration of data when necessary. Servers owned by units may also be connected to the service.

Service description

The IT Center makes regular back-up copies of the data content of servers under its administration. The client units may also include their own servers in the back-up copying service in order to ensure that data is saved also in cases of disturbance. Back-up copies are kept for a period agreed on separately. The default time is two months. The service includes backing up the server according to the agreed schedule and the restoration of files and file systems when necessary. Two identical tape copies are made of the server file systems in two different buildings.

How to take the service into use

By sending e-mail to atk-varmuuskopiointi@helsinki.fi.

Responsibilities

The IT Center is responsible for making back-up copies and, when necessary, fixing problems as well as providing instructions to users in case of restoration of data. The IT Center is also responsible for the operation of the back-up copying system and participation in restoration tests done by users.

The client ordering the service must appoint an administrator for the unit’s own servers who will participate in the resolution of problems. The client must also make sure that the data content of applications (such as databases) is in such a format that the integrity of a file system level back-up is guaranteed.

The client is also responsible for ensuring that the usability of data restored from back-ups on the application level has been ensured by means of adequate tests.

The client must also ensure testing in case of restorations and make sure that all

Back-up copying service: Services of the IT Center

24 April 2019 13:40

Service description

information systems of the servers are included in the back-up copying service. The client must also specify which parts of the information system are included in the back-up copying service (at the level of accuracy of files).

User support
Service provider
TIKE
Service owner
Minna Harjuniemi
Service manager
Seppo Syrjänen
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