News archive

Updated: 
18. June 2018 - 14:30

Ilona IT Ltd. serves as the main channel for most software license purchases from now on. Use the software order form to order software licenses.

Further instructions on how to order software can be found here. The IT Center (helpdesk@helsinki.fi) continues to process Microsoft orders.

The IT Center has acquired extensive licenses for a variety of software applications used at the university. These licenses cover the personal computers of university staff and/or students. Read a full listing here.

Updated: 
18. June 2018 - 12:30
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14. June 2018 - 16:15
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11. June 2018 - 15:00
Updated: 
25. May 2018 - 11:00

Helpdesk staff will be attending a full day of training on Tuesday 29.5. Due to this Helpdesk Chat will serve in limited capacity 9-12 and 13-15. If your matter is not urgent, please send a support request e-mail to helpdesk@helsinki.fi. Helpdesk services will return to normal on Wednesday 30.5. We apologize for any inconvenience this may cause you.

The instructions site at https://helpdesk.it.helsinki.fi/en is at your disposal 24/7.

Updated: 
11. May 2018 - 16:30
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11. May 2018 - 9:00
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4. May 2018 - 14:30
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20. April 2018 - 11:45
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10. April 2018 - 15:15
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23. March 2018 - 11:15
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22. March 2018 - 10:00
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22. March 2018 - 8:30
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27. February 2018 - 14:45
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27. February 2018 - 9:30
Updated: 
7. February 2018 - 9:30

If you have received any e-mail messages that have been incorrectly identified as junk mail, you can restore them from your junk mail folder by marking them with the Not Junk tag.

Instructions for OWA users: https://helpdesk.it.helsinki.fi/help/10526

Instructions for Outlook users: https://helpdesk.it.helsinki.fi/en/help/10503

Updated: 
5. February 2018 - 9:30

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