News archive | HELPDESK

News archive

12.06. 2026

IT Helpdesk will be at your service in limited capacity from 6 to 31 July 2026

11.06. 2026

Moodle service break on 24 June 2026 from 8 AM to 5 PM

10.06. 2026

Service breaks in CurreChat, IT device order tool, Download Centre and other OpenShift-based services 10 June 2026 from 2 to 3 PM

09.06. 2026

Zoom Hybrid launches 17 August 2026 with new AI and cloud features

08.06. 2026

Travel Device Service available to University staff from 10 June 2026 – secure devices for business travel

02.06. 2026

Two-factor authentication mandatory in the University’s Slack service from 1 July 2026 – enable it now!

28.05. 2026

Installation of the OpenClaw application on University of Helsinki devices prohibited

28.05. 2026

Mark your Flamma Workgroup spaces (workgroups.helsinki.fi) for transfer to the new platform starting 1 June 2026

26.05. 2026

Microsoft Publisher will be discontinued on 13 October 2026 – convert your important Publisher documents in time

25.05. 2026

Mac computers with Intel processors will be phased out by 31 January 2027 – send your old device to IT recycling

18.05. 2026

Are you responsible for onboarding external individuals to the University? Join the Kamu clinics on Teams on 25 May or 11 June 2026!

11.05. 2026

SAP service break 12 May 2026 from 8 to 10 AM

08.05. 2026

EduVPN service break on 12 May 2026 from 8 to 11:30 PM

05.05. 2026

Log in to University Zoom and access all service features – unused accounts will be deleted in summer 2026

05.05. 2026

Limited IT Helpdesk services on 8 May 2026 from 9 AM to 3 PM

30.04. 2026

Are you responsible for onboarding external individuals to the University? User account management will move to Kamu on 4 May – see instructions!

27.04. 2026

Unitube video service outage 8–9 July 2026

27.04. 2026

University user account activation and changing passwords will switch to the new MyAccount service on 4 May 2026

17.04. 2026

Lenovo computer BIOS updates begin 20 April 2026 – keep your device connected during the update

17.04. 2026

Service breaks in CurreChat, IT device order tool, Download Centre and other OpenShift-based services 21 April 2026 from 10 AM to 1 PM