News archive | HELPDESK

News archive

28.05. 2026

Installation of the OpenClaw application on University of Helsinki devices prohibited

28.05. 2026

Mark your Flamma Workgroup spaces (workgroups.helsinki.fi) for transfer to the new platform starting 1 June 2026

26.05. 2026

Microsoft Publisher will be discontinued on 13 October 2026 – convert your important Publisher documents in time

25.05. 2026

Mac computers with Intel processors will be phased out by 31 January 2027 – send your old device to IT recycling

18.05. 2026

Are you responsible for onboarding external individuals to the University? Join the Kamu clinics on Teams on 25 May or 11 June 2026!

11.05. 2026

SAP service break 12 May 2026 from 8 to 10 AM

08.05. 2026

EduVPN service break on 12 May 2026 from 8 to 11:30 PM

05.05. 2026

Log in to University Zoom and access all service features – unused accounts will be deleted in summer 2026

05.05. 2026

Limited IT Helpdesk services on 8 May 2026 from 9 AM to 3 PM

30.04. 2026

Are you responsible for onboarding external individuals to the University? User account management will move to Kamu on 4 May – see instructions!

27.04. 2026

Unitube video service outage 8–9 July 2026

27.04. 2026

University user account activation and changing passwords will switch to the new MyAccount service on 4 May 2026

17.04. 2026

Lenovo computer BIOS updates begin 20 April 2026 – keep your device connected during the update

17.04. 2026

Service breaks in CurreChat, IT device order tool, Download Centre and other OpenShift-based services 21 April 2026 from 10 AM to 1 PM

16.04. 2026

Organizational grouping will be removed from the E-lomake questionnaire service on 21 April 2026

09.04. 2026

Flamma Workgroups will be migrated to the XWiki platform by 23 November 2026 – prepare to mark your content for migration

02.04. 2026

Tunnelblick client application will be removed from university Mac computers 2 April 2026 due to a security vulnerability

26.03. 2026

The University pilots the paid version of Microsoft 365 Copilot and data classification beginning in spring 2026

20.03. 2026

New University blogs default theme launches 26 March 2026 – service unavailable from 3 to 6 PM

16.03. 2026

Service disruption in CurreChat, IT device order tool, Download Centre and other OpenShift-based services from 15 March approx. 3 PM onward