09.06.2026 - 12:04
Ingress
The University will introduce the hybrid version of Zoom in August 2026, enabling the use of cloud and AI features.
Our Zoom service provider, NORDUnet, together with Zoom, has developed a hybrid version of Zoom that combines NORDUnet’s infrastructure with Zoom’s cloud.
With Zoom Hybrid, user data remains within the EU. If needed, you can also use the Private Mode setting, which corresponds to the current on-premises implementation, ensuring that all your data remains on NORDUnet’s servers in the Nordics.
Learn more about Zoom Hybrid at the Digipeda Café on 10 September 2026
Zoom Hybrid key features
- Automatic captions and translations in more than 30 languages (including Finnish).
- AI Companion assistant for meeting summaries.
- Option to save meetings to the Zoom cloud.
- Livestreaming meetings to other services.
- Data remains on Zoom’s EU servers.
- Private Mode setting maintains data on NORDUnet’s servers in the Nordics.
- Zoom’s latest features will be available more quickly than before.
For support, please contact IT Helpdesk
- Chat (weekdays 9 AM to 3 PM, chatbot 24/7): helsinki.fi/helpdesk
- Call: 029 41 55555 (weekdays 9 AM to 3 PM, local network charge / mobile call charge)
- E-mail: helpdesk@helsinki.fi