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Logging and connections/Networks
...
Looking to access your home or group folder from outside the university? See these instructions .
The university has online services which are only ... top OpenVPN capacity has been increased to support remote working
The University of Helsinki IT Center has increased the ... like this after the update:
User guide
Use the new 'hy-tun' connection , if you work in your home network or another ...
Other instructions
The purpose of this page is to describe remote access to IT services offered by the University of Helsinki and provide guidance in their use.
Different ways to connect remotely to University of ... security also when working remotely – read these instructions on information security on Flamma
Back to top ... to top Internet connection
If the network connections are unavailable, you can use your phone to share your mobile data ...
Logging and connectionsLogging and connections/Networks
... top OpenVPN capacity has been increased to support remote working
The University of Helsinki IT Center has increased the ... like this after the update:
User guide
Use the new 'hy-tun' connection , if you work in your home network or another ... More traffic load on the university network
Instructions for using OpenVPN on university managed Windows 10 computers
...
NB! When using a remote desktop, close other vpn connections (OpenVPN / Pulse Secure) to avoid reserving two vpn licenses.
...
Collaboration and publicationCollaboration and publication/E-mailOther instructions
... e-mail programs, which often significantly improves e-mail use comfort and enhances usage. Outlook is the recommended program for Office 365 mail .
Helpdesk’s instructions
General instructions on how to use the university mail are ... real time through video and sound. Zoom is also suitable for remote teaching
Helpdesk’s instructions on how to use Zoom
... Jabber users. Jabber can be used as a background service for communications with colleagues by people in customer service positions, for ...
Saving and sharing
The university enables the use of various network drives for individual or group work on both university ... with others. This page contains links for more detailed instructions.
For more information on saving information, see Student’s ...
Saving files in your home directory
Remote access to home directory
Saving files in a group directory ... In addition, you will not be able to access these folders from any other computer.
Back to top Saving files in your home ...
Information security and cloud services/Information security
... find information related to information security collected from the Helpdesk site, Student’s digital skills and Flamma.
... , we recommend still using the Securemail service. Read instructions here
You can start using Office 365 Secure Message ... Information security of mobile devices
Secure use of smartphones Information security of Android devices – general ... and using the VPN software (in Finnish only) Office 365: Remote wiping of a mobile device iPad and iPhone: Information security ...
Logging and connections/User account
... carry out their studies or work, students and staff at the university require an username and a password to use the University of Helsinki IT systems. The primary account for all students ... must activate the username themselves .
NOTE: Instructions for Open University students can be found here on the Open ... when the employment or studying ends. A temporary absence from work or studies also means that access rights will be lost.
Students ...
Computer and printing/Printing
... Student printing
E-mail printing
Printing from the eduroam network
Print in City service
Useful tips
... Register the smartcard to the printer and log in with the university user account and password In future: Identify yourself on the ... to begin by registering a compatible smartcard for your use with a printer covered by the system the first time. In some cases, ... only available to your own department on the workstation. Instructions for different situations below:
Starting printing
...
Collaboration and publication/Office 365Information security and cloud services/Cloud services
... mutual electronic office tools and a calendar for the use of everyone at the university. Office 365 has a number of services ... MS Office 365 applications is processed in the EU or outside the EU:
information sharing and messaging application (Yammer) ... and efficient group work online. What makes Teams different from services such as Jabber and other chat software is that it allows you to ... the opportunity for simultaneous editing of documents.
Instructions
ProPlus
You can download Office to 5 devices.
...
Other instructions
... security consists of the user’s own actions. These instructions include the best practices concerning the security of smartphones. ... Implementation of a smartphone
Remember that the use of the university’s phones is governed by the terms of use as well. ... or stolen, you must immediately remove all information from the device . You can do this easily with the remote wiping function that restores the factory settings of your device.
...
Collaboration and publication/Office 365Information security and cloud services/Cloud services
... Office 365 mail system
Office 365 Pro Plus for Home Use
Instructions
Additional instructions for local mail users
... and other services will be automatically assigned to new university students and staff.
Otherwise you can start with these ... messages
Find more instructions about Office 365 from search
Back to top Additional instructions for local ...
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The new features of Windows 10
Eduroam in the university's computers
Using the Pulse Secure software on the university computers
Installing a new printer
Changing the ...
Information security and cloud services/Information security
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Retrieve the code necessary for the subscription from the Download Centre . Find F-secure Client Security and click ... Follow the F-Secure instructions on the page.
If you need help with installing the software, ... time, you will not have to retrieve the next year’s code from the Download Centre. You will receive an e-mail from F-Secure to your helsinki.fi e-mail some time before the expiration date ... for renewing your licence for the same price. Follow the instructions provided by F-Secure.
Back to top ...
Logging and connections/Networks
... (Android)
Installing (Chromebook)
Find instructions for installation and use of Eduroam in other devices
Eduroam troubleshooting
...
Information security and cloud services/Cloud services
Downloading the software from the Microsoft website
Installing
If you need more ... start by launching the installation. However, if you already use an older version of Office, you must start by uninstalling it ( Control ... on the I nstall Office ( Asenna Office ). ( See instructions logging in to OWA )
This ... asks for a licence. To provide the licence, log in using the University of Helsinki Office 365 user account, account@ad.helsinki.fi .
...
Logging and connections/User account
...
Back to top Activate online
When you use the activating service you can choose your own username and email address. ... you to act according to the user rules set for the Helsinki University information systems. The activating service is only meant for those ... for the information services at the university. These instructions do not apply to students who already have user accounts.
...
Your own Internet bank codes, an electronic ID-card from the police or a valid mobile certificate in your phone
You can ...
Logging and connections/User account
... you access the sign in-page.
Read the terms of use.
Check the option Hyväksyn käyttöoikeussitoumuksen (I accept the ... computer, it is recommended to close the browser after use.
If you have saved your old password in, for instance, the email ... identify yourself as a student or a member of staff at the university with the help of the Vetuma service. You can identify yourself with ... was successful, you will be notified. Return to the university site by clicking Continue to service ( Jatka palveluun ).
...
Information security and cloud services/Information security
Logging in to VPN portal
Using folders
Creating a folder
Deleting a ... portal front page
The Help option takes you to these instructions
The Sign Out option logs you off the portal
Always ...
Locate the file of your choice. You can move from folder to folder by clicking on their names. You can go back by clicking ... can save the address into the browser's bookmarks for later use.
You can then use the bookmark just like any other bookmark. If you are ...
Computer and printing/SoftwareInformation security and cloud services/Information security
Sending a message
Confidential communications initiated by an outside party
Sending an attachment in ...
This is how secure e-mail works
Securemail instructions
Back to top Sending a message
... reply to the message.
The response is protected. You can use the same thread for encrypted discussions. If necessary, you may move ... of Helsinki people as well. Outside parties can send e-mail from any address, but only to university addresses in the format ...
Computer and printing/Workstation service
... Updating computer outside the university
Wireless Connections (eduroam)
Transferring files from the old computer
... a new computer?
When in need of a new computer, see instructions in Flamma under How to purchase a computer
Your message ... When using a new computer for the first time
NOTE! Use the wired university network when logging in for the first time!
The ... mapped (activated) manually. In practice, this applies to remote use of the home directory from a home computer .
Any files saved ...
Logging and connectionsLogging and connections/Networks
... instead of Pulse Secure. The OpenVPN is equally easy to use and can be used for the same tasks as Pulse Secure.
OpenVPN ... in a centralised manner on all university laptops.
Instructions on using OpenVPN
Back to top OpenVPN on home ... software and then the HY-VPN configuration file available from the Download Centre.
OpenVPN on Windows 10 computers
OpenVPN ... connection is sufficient in some cases.
VDI remote desktop in the address vdi.helsinki.fi
(Helpdesk instructions ...
Support and guidance/Instructions
... The easiest way to access certain limited services is to use a VPN portal , an application running in your browser.
For more advanced ... are advised to install a genuine VPN client. Installation instructions for different operating systems.
With a VPN client, your ... as a network drive on your computer.
Computers of the university staff have a VPN client called Pulse Secure preinstalled.
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