Directing e-mail away from Office 365

After starting to use the Office 365 e-mail service, all e-mails to Firstname.Lastname@helsinki.fi will be directed to the Office 365 server. If you want to read your e-mails on another system, you can direct your e-mails elsewhere according to these instructions. For more information on redirecting e-mail, see the ICT Driving Licence materials.

Note! Forwarding or redirecting official mail, i.e. e-mails related to work duties, to an address outside the university is always prohibited based on the university’s e-mail processing rules.

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Detailed help

Microsoft provides the Office 365 service and upgrades it with its own schedule. The functionalities and layout of the service may change without advance notification. Thus, the instructions might differ slightly from the view of the user. If the differences are substantial, please use the link at the bottom of each page to report them on the feedback form.
 

  • Log in to mail at https://www.helsinki.fi/office365
  • Open the cog icon > Mail.
    owa_forward_1b.jpg
  • Log in to mail at https://www.helsinki.fi/office365
  • Open the cog icon > Mail.
  • Click on the word Forwarding (1).
  • In the field (2), type the address where you wish your e-mail to be forwarded.
  • If you wish to keep a copy of the messages in OWA, tick the box Keep a copy of forwarded messages (3).
  • Select Start forwarding (4).
  • Click on Save (5).
  • Return to the e-mail by clicking on the arrow (6).
    owa_forward_2c.jpg