Multifactor Authentication (MFA)

Multi-factor authentication (MFA) for Microsoft Office 365 services (e.g. Outlook, Teams, OneDrive) was taken into use at the university during 2021.

Read more information about MFA deployment at the university. We will announce MFA deployment at the Open University at a later date.

Did phone authentication fail?
Phone authentication allows five unsuccessful attempts within an hour, after which the authentication method is locked for 24 hours. The only way to log in during this time is to use other authentication methods, such as the Authenticator application.
You can find solutions to the most common problems here

Did the deployment fail? You can find solutions to the most common problems here.
You can find solutions to the most common problems here.
If you cannot find a solution to your problem here, please contact Helpdesk.

Quick help

Read detailed MFA instructions:

Please define your authentication methods at: https://mysignins.microsoft.com/security-info. Follow the instructions on the page.

Detailed help

Video instruction

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Multifactor Authentication (MFA)

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