Multifactor Authentication (MFA) for Microsoft Office 365 services (e.g. Outlook, Teams, OneDrive) will gradually become mandatory at the University of Helsinki during 2021. Multifactor Authentication will significantly enhance IT security at the university and safeguard university user accounts better than before.
We will announce the introduction of MFA well in advance during the autumn term of 2021. The IT Center, Personnel Services and University Services began using MFA in the spring and summer of 2021.
Once MFA has been taken into use at the university, you will not be able to log in to university Microsoft Office 365 services, including your email, without additional authentication.
We recommend adding at least two authentication methods (Microsoft Authenticator mobile application as a primary authentication method and an automatic phone call as backup authentication). The backup authentication method enabled signing in if the primary authentication method is not available.
Multifactor Authentication is only required every 90 days or when logging in with new devices, so authentication does not unnecessarily burden your logging in to the university’s Office services.
- Read detailed MFA setup instructions with pictures on the Detailed instructions tab.
- Email applications may require additional configuration after MFA has been taken into use. Refer to the MFA instructions for email applications.
- Email and calendar synchronisation may stop working without any notification in some applications. Make sure synchronisation works after you have activated MFA and, if necessary, refer to the instructions for supported applications. Many other applications also support the new login method, so removing and reinstalling your account might help.
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