Generative AI at the University | HELPDESK

Generative AI at the University

Generative AI applications based on large language models have attracted public attention in recent years. Typical applications include text generation and editing (e.g. Copilot, ChatGPT, Google Gemini) and various image-generation tools (Dall-E, Midjourney). Generative AI can also be used to create and process other types of content. The range of easily accessible tools is growing day by day, which makes it important for all University staff and students to understand how to use them safely and responsibly. 

The responsible use of generative AI requires knowledge of the University’s principles of AI use. Read about the principles of AI use on Flamma. 

The University of Helsinki has two general-purpose generative AI solutions: Microsoft Copilot Chat, available for all students and staff members over the age of 18, and CurreChat, which is restricted for use for teaching purposes. Behind both services lie several language models, which are also updated as the models evolve. In addition, Copilot can be asked to create images. Both Copilot Chat and CurreChat are cloud services that are subject to the University of Helsinki’s data protection and information security principles for cloud services. The University’s data protection and information security principles for cloud services are available on Flamma. 

There are differences in the data protection of the services:

  • Copilot Chat is a public cloud service provided by Microsoft which includes enterprise-grade data protection when accessed using university credentials. This means that conversations are not used to train AI models, and data is stored and transferred in encrypted form within the EU. Although the service is secure from the user’s perspective when used with the university’s licence, Copilot Chat may send keywords to a search engine based on a prompt when carrying out web searches and also perform searches from outside the EU. Copilot is available for data classification categories 3Y, 4G and 5W. Personal data must not be processed in Copilot. 
  • CurreChat is located in Microsoft’s cloud in the EU. In addition to public and open data, Curre can also be used to process internal data. CurreChat must not be used to process confidential or secret data.

Descriptions of open, public, internal, confidential and secret data are available in the Flamma workgroup area for the development of information management.

CurreChat is available at https://curre.helsinki.fi/chat.

Copilot is available at https://copilot.cloud.microsoft.

In some cases, it is also possible to use AI solutions external to the University of Helsinki, as long as this is done in accordance with the University’s principles for cloud services and AI and procurement instructions. However, please acquaint yourself with the frequently asked questions at the bottom of the page, especially the section on using artificial intelligence services external to the University of Helsinki.

Please contact IT Helpdesk for support with questions related to generative AI. 

    Frequently asked questions

    Can I use generative AI in my work?  

     

    Is it safe to use generative AI?  

     

    How can I start using generative AI? 

    Please contact IT-Helpdesk in questions related to generative AI. 

     

    Is it safe to use CurreChat?

     

    How can I use AI to create images? Does the University have a service for creating images?

    • You can create images in Copilot Chat. Read more about the service and about creating images in the IT Helpdesk instructions.
    • In addition, there are a number of commercial image generation services for consumers. However, please note that the University does not support or recommend the use of these services, and you cannot use material such as your work documents as input. If you are considering these consumer services, please see the section on using artificial intelligence services external to the University of Helsinki.
    • Please also bear in mind copyright protection when creating images using artificial intelligence. Images produced by artificial intelligence are not protected by copyright, but they may infringe the copyright of other works, if, for example, they are copies or adaptations of a work covered by copyright or imitate the style of a living artist. 

     

    Can I use artificial intelligence services external to the University of Helsinki in my work?

    • Numerous generative AI services for different purposes are currently available online, including ChatGPT, Google Gemini, Midjourney and Leonardo AI. The University of Helsinki does not support or recommend the use of external AI services in University-related work, but you can test them as a private individual. As a rule, well-known services are safe to use, as long as you pay attention to the following:
      • You must register for the services and accept their terms of use as a private individual. In such cases, the protection of company data provided in the university’s contract does not apply.
      • Read the terms of use carefully. They indicate, for example, the price of the service, who owns the rights to the outputs, whether the outputs can be used in studies or work, and what right the service provider has to utilise your input or the data you generate. Please note that the service provider may have the right to store and utilise all your inputs, for example, to teach the AI model or in marketing.
      • Do not use any work-related material, licensed material (such as educational material or articles), personal data or sensitive data as input for external AI. Materials that are entirely public and open, and whose licence does not prevent their use are an exception to this. Please note that even materials under an open licence (e.g. those licensed under Creative Commons) must not be fed into an AI system if the material is to be used to train AI models.

     

    Does the University have any other generative AI services apart from Copilot Chat and CurreChat?

    • Yes! The University has a language model-based machine translation service called Kontra, which is available at https://translate.helsinki.fi. Kontra can translate text and PowerPoint files between English, Swedish and Finnish. The service is limited to the University of Helsinki network and requires a VPN connection. As the Kontra service is located in the University of Helsinki’s own data centre, it can also be used to safely translate work documents.
    • University staff also have access to Microsoft Copilot, an AI service that is more comprehensive than Copilot Chat and utilises the user’s own documents within the Microsoft 365 environment and works in conjunction with Microsoft’s office applications. A licence for Microsoft Copilot is subject to a charge and requires approval from a supervisor or other authorising party.

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