SAP: Common problem situations

The area visible on screen can be enlarged by setting Windows to hide the taskbar at the bottom of the screen when it is not in use:

• Click the Start button with the right mouse button.
• From the menu, choose Properties.
• Select the Taskbar tab.
• Check the item Auto-hide the taskbar.
• Click the OK button.

When retrieving attachments, the browser may warn about security risks:

The problem can be fixed with the following procedures:

1. Add the SAP system servers to the browser's Local intranet zone.

• Choose Internet Options from the Tools menu.
   

  
   

• From the Security tab choose Local Intranet.
• Click the Sites button.
   

  
   

• In the Local Intranet window which opens, click the Advanced button.
   

  
   

• Type the names of the servers one at a time into the Add this website to the zone field, and click the Add button after each one.
• The addresses of the SAP servers to be added are (note the https):
  • https://sapwww.it.helsinki.fi
  • https://saqwww.it.helsinki.fi
  • https://sadwww.it.helsinki.fi
  • https://saswww.it.helsinki.fi
     

    

• Click Close.
• Click OK.
• Click OK.