23.08.2022 - 10:59
Ingress
Are you experiencing charging or startup issues with your university Lenovo computer? With IT-Helpdesk’s Lenovo instructions you can easily resolve most issues and ensure optimal performance for your computer.
- Read the Lenovo instructions on the IT-Helpdesk website.
- Ensure optimal performance by keeping your Lenovo computer updated with the Vantage update software. See instructions for updating your computer with the Lenovo Commercial Vantage software.
- Remember to keep your computer’s software updated – this way you can help maintain information security at the university. Updates require a connection to the university network, so make sure to connect your computer regularly over either a VPN or wired connection and maintain the connection for at least a few hours. Read IT-Helpdesk’s VPN instructions.
- Important! If you notice structural deviations in your work computer, such as a swollen battery, stop using the computer immediately and notify IT-Helpdesk.
IT-Helpdesk contact information:
- Chat (weekdays 9 a.m. – 3 p.m., chatbot 24/7): helsinki.fi/helpdesk
- Tel. +358 (0)29 41 55555 (weekdays 9 a.m. – 3 p.m., local network charge/mobile call charge)
- Email: helpdesk@helsinki.fi