Backlog at Helpdesk

The weeks prior and after the start of the academic year are always very busy at Helpdesk. Furthermore, the recent changes at the university have had an impact on the number of incoming support requests and also reduced our resources, thus creating a backlog.  In urgent matters we recommend you to contact us via chat at https://helpdesk.it.helsinki.fi/en. We will do our best to serve you as efficiently as possible. Thank you for your patience and the encouraging feedback we have received!