How to use new Helpdesk site

Tabs

Quick help
 
Detailed help

Any computer problem you may experience is most often solved by reading and following instructions.

This site comprises instructions on the use of many commonly used programs and services at the university. The categories are displayed in the column on the left. By clicking on a link, you can access all instructions that are related to it.

We would also like to hear your opinion on our instructions! A feedback link can be found in the bottom corner of each page.

More instructions

Student's digital skills learning material extensively features the university's IT environment and the use of its software. Although Student's digital skills is primarily aimed at students, it contains information that is useful for everyone at the university.

If your problem persists

If the instructions are unclear, or if you are uncertain about something, please contact our helpdesk. Our contact information and intructions can be found in the Contact section. The IT center provides assistance by chat, by phone, by e-mail and face-to-face.