HY Assistant is a tool developed by the IT Center to facilitate communications between the customer and Helpdesk. HY Assistant is available on all centrally maintained Windows computers.
You can find HY Assistant under Start > All programs > HY > HY Assistant. Three language options are available (Finnish, Swedish, English).
The instructions site of the University of Helsinki's IT Helpdesk helps you with IT-related issues related to your work. Let us know how we can improve our instructions. We greatly appreciate your feedback!How would you improve these instructions?