Thank you for taking the video services survey – check out AI captioning and other most-requested features!

Five lucky respondents won University product packages in the prize draw – winners received their prizes via mail earlier.

Answers to University community members’ most asked questions about video services

Unitube

• AI captioning — you can create automatic AI-generated captioning for each video in Unitube. You can also order AI-generated translations for the captioning. The language options are currently Finnish, Swedish and English. This feature can be found in the Unitube Uploader service on the information page of each video. See the IT Helpdesk instructions for using the AI-generated captioning feature
• Unitube video embedding — did you know that you can embed Unitube videos from collections shared in Moodle via a link? In this case, you do not need a complex Moodle course connection, but you can simply import your video into the course with an embedding code available from the Unitube Uploader. See IT-Heldpesk instructions for Unitube embedding codes
• Improvements to functionality — we have developed the scripts, alarm mechanisms and processes of Unitube’s backend system to make recording and streaming as free from disturbance as possible and as smooth as possible throughout the University. We have also used artificial intelligence to help with the development and coding. NB! You should always report all AV problems in the premises to the AV support immediately
• The new Unitube Viewer — the IT centre will take care of the University’s public video gallery, i.e. the Unitube Viewer. We are planning to build and launch an entirely new gallery site during 2026, introducing the features and information of videos which the users are longing for. At the same time, we will strive to improve the retrievability of our amazing video content so that as many of our University videos as possible find a home on Unitube.

Zoom

• All University staff and students have permission to use the full version of Zoom
  • Log in to Zoom using the IT Helpdesk instructions to get access to the full version of Zoom.
  • Also see the IT Helpdesk instructions for using University Zoom, including instructions for using the Zoom cloud recording service
• Meeting invitations to Zoom meetings can still be sent from the Outlook calendar
  • You can download the Zoom Outlook plugin for University Windows 11 work computers from the Software Centre. If you encounter problems, please reinstall the plugin.
  • Once you have downloaded and installed the Zoom plugin, a Zoom button will appear on the Outlook tab where you can create a meeting and a participation link.
• All University staff and students have access to meeting and webinar licences for 500 participants
  • You can still order licences for larger webinars from the IT Helpdesk, if necessary. See IT Helpdesk instructions for Zoom webinar licenses

Other programs

• The ScreenPal software is suitable for light editing of videos. You can access the full version of ScreenPal by logging in to the service using the IT Helpdesk instructions
• In addition, a light editing program called LosslessCut is available for the University computers, for which there are no separate instructions so far.
• The University also offers other video editing programs, such as the free version of Blackmagic Resolve. Download the application for your Windows 11 work computer in the University’s centralised administration from the Software Centre
• NB! We currently do not recommend using CapCut due to its terms of use which allow it to use your output.

Need support with video services? IT Helpdesk and AV support are at your service!

If you encounter problems using Unitube or other video services, please feel free to contact the IT Helpdesk:

• Chat (weekdays 9 AM–3 PM, chatbot 24/7): helsinki.fi/helpdesk
• Tel. +358 29 415 5555 (weekdays 9 AM–3 PM, local network charge/mobile call charge)
• Email: helpdesk@helsinki.fi

NB! If you have AV problems related to the premises and equipment, please contact AV support, so that they can help you on site.