Instructions on how to activate a new account

You can exit the service at any time by clicking log out. This aborts your account activation process, and no account is generated for you. You can resume later by starting over.

• Click on Start.

• Click on Continue to the service.

• On this page, you only need to click Proceed to verify your personal information.

• Check to see that your personal information is shown correctly.
• Choose your first name by clicking the radio button next to it.
• Check the box I have verified the information and affirm to be the person described above. Please note that you cannot proceed before accepting this.
• Click Proceed to rules and regulations.

• Read the rules of use. If you accept them, tick the box I accept the user license agreement. Please note, that you cannot obtain a user account to the UH IT services without accepting these rules.
• Click Continue.

• The next page only displays your name if you do not already have another user account with UH.
• Click Activate a new user account.
• If you already have a user account at the University of Helsinki, the button reads Return to use.

If you have had a university user account previously, the button says “Palauta käyttöön” (Restore to use)”. Click the button even in this case and continue according to these instructions

Select the user name you would like to use from the list displayed on the screen. Please note that there is no way to change your user name afterwards. Your user name remains the same for the duration of your stay at UH – even if your name changes.

• When your name changes

After choosing your user name, click the button Choose this user account (you cannot change it afterwards).

• The following page displays your user name and its term of validity. Click on the button Extend until the date DD.MM.YYYY (=default date of expiry for the account, which varies depending on the user).

• If you have an e-mail address outside the university, you can type it in the following screen. Giving an external e-mail address is not mandatory.
• NB! Using some systems, such as Moodle, necessitates an e-mail address. Users who do not receive a University of Helsinki e-mail address, are advised to type in another address here.
• Click Accept to proceed to the next stage.

• Verify the choices listed by the service are correct. The account creation process is nearly finished. Once you confirm the information shown on this screen, you can no longer alter them or abort the account activation process.
• Click Confirm choices: you can no longer return after this.

• Your user account has now been activated. Memorize your user name together with the temporary password generated for you.
• Click Proceed to log out and instructions.

Your user account has now been activated. Once the account has been activated, you are able to log in to all of Helsinki University's services.

• Due to how information is passed inside the university's IT systems, you can only change your password one hour after you activate your account. You can also change your password later, but you must change it before you start using any UH services that require logging in (e.g. Flamma, Sisu).

To verify your user account was successfully created please login at our user account details information site.