How to install and use the eduroam network on Macs

Eduroam is easy to install as a profile file on all Mac computers. These instructions are intended for home computers. Eduroam is automatically installed on computers that are centrally maintained by the University.

We recommend that you always update your computer to the latest version available.

You can see the operating system version, i.e. the macOS version, by clicking on the Apple menu and selecting About this Mac. Three newest operation systems are supported versions.

Read more about macOS operating systems from Apple Support.

ATTENTION! Eduroam requires the username to be entered in the form username@helsinki.fi (e.g. rkeskiva@helsinki.fi). Just the username without a suffix will not work.

You will need to log in again after changing your password!

The University of Helsinki has several wireless networks:

HelsinkiUni is a wireless network for centrally managed university staff Windows laptops.

Read more about the HelsinkiUni network

Eduroam is an international wireless network for staff, students and members of the eduroam network.

HelsinkiUni Guest network is intended for users who do not have university credentials or access to the eduroam network.

Read more about the HelsinkiUni Guest network

Quick help

Use your Safari browser to go to cat.eduroam.org. On the page, click on: Click here to download your eduroam installerExternal Link.
Select your organisation, for example, University of Helsinki.
Select the user group. You have two options:
Username and password authentication
Certificate authentication (pilot)

In the detailed help, we explain how to use the option Username and password. Certificate authentication is easier and safer, but as it is still at the pilot phase, instructions for it are not yet provided.

Enter your username in the format username@helsinki.fi (e.g.rkeskiva@helsinki.fi)

See the Detailed help tab for illustrated instructions.

Detailed help

Installing eduroam
Changing your eduroam password

Installing eduroam

Use your Safari browser to go to cat.eduroam.org. On the page, click on:
External Link
Napsauta tästä ladataksesi eduroam-asennusohjelman (Click here to download your eduroam installer).

This opens the list of organisations. Select your organisation, for example, Helsingin yliopisto.

Select the user group. You have two options:

Username and password authentication
Certificate authentication (pilot)

You can choose either of the options, but in these instructions, we only discuss the username and password method. Certificate authentication is easier and safer, but as it is still at the pilot phase, instructions for it are not yet provided.

When you select the username and password option, a new option appears on the page: Download your eduroam installer: Apple. Click on the link.

When you click on the link, a confirmation window opens up asking whether you want to download the file. Click on Allow.

In the Downloads folder, open the eduroam profile you just downloaded by double-clicking on it.

The system informs you that the profile is ready for installation. Go to System Preferences if you want to install the profile

Open System Preferences > Profiles.

Select the eduroam profile and click on Install... . Then follow the instructions on the screen.

Enter your username in the format username@helsinki.fi (e.g.rkeskiva@helsinki.fi).

Finally, select eduroam from the list of wireless networks in the menu bar. If everything was completed correctly, the connection should now work! After this, your device will always connect to the eduroam network when the network is available

After changing your password, you must identify yourself with the new password.

Changing your eduroam password

If you change your password, you must also update your eduroam password. Follow these steps to do so:

1. Open Keychain Access, for example, by using Spotlight Search at the top.

2. Keychain Access opens up. Type eduroam in the search field at the top. Double-click on the row to open eduroam settings.

3. The password field is at the bottom of the window displayed. To edit the password, click on Show password.

4. The system asks for the user’s password. Enter your password and click on Allow.

5. You can now enter a new password in the field. Finally, click Save Changes.

After you update your password, eduroam will function normally again.

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How to install and use the eduroam network on Macs

Table of contents

Installing eduroam

Changing your eduroam password

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