Eduroam on Android devices

Follow these steps to install eduroam on your Android mobile device. 

On Android 11 devices (and later), you can log in with the geteduroam app. Download geteduroam from the Play Store.

The University of Helsinki has several wireless networks:

Please note! The HelsinkiUni network is visible on the list of wireless networks on all devices at university campuses but only works on centrally managed university staff Windows laptops (automatically). This means you cannot connect to the network using your university credentials on e.g. Mac laptops or smartphones. Also, for security reasons, the network does not unfortunately work in the so-called research workstations (the names of the computers start with LSx-).


Tip from our customer: If the eduroam installation does not work, select networks > forget the settings and re-install the profile according to these instructions

    Quick help

    Android 11 and later

    • Install the geteduroam app from the Play Store.
    • Open the program and follow the instructions.
      • The Office 365 username is of the format 
        username@ad.helsinki.fi, i.e., Raimo Keski-Vääntö’s username is rkeskiva@ad.helsinki.fi

    Older Android devices

    • First, install eduroam CAT from the Play Store.
    • Then download the setup package at https://cat.eduroam.org/.  Follow the instructions on the page. 

    Problems and after changing the password

    In case of problems, we recommend that you reinstall the eduroam program to get the updated settings on your device.

    See the Detailed help tab for illustrated instructions.  

    Android 11 and later (geteduroam)

    The images in these instructions are taken with the OnePlus 12 phone, featuring Android 15. If using other devices, there may be differences in the details, but the general principle remains the same.

    Install the geteduroam app from the Play Store. 

    Open the program and follow the instructions.

    Search for your home organisation, e.g. University of Helsinki by entering the name of the organisation in the search field (1). Select your organisation from the list (2).

    • Visitors from other universities can select their own home organisation if it is part of the eduroam network.  

     

    In the next step, select Profile. In the Profile section, select either Username and password or Certificate authentication. In these instructions, we explain how to use the option Username and password. Certificate authentication is slightly easier to use, but as it is still in the pilot phase, we are not yet providing instructions for its use.

    • Click Connect (2). 
    • Enter your username and password. 
    NB! The Office 365 username is of the format username@ad.helsinki.fi, i.e., Raimo Keski-Vääntö’s username is rkeskiva@ad.helsinki.fi Tap Sign in.

     

    • The application will ask you to save this connection (Save this network?). Tap on Save 
    • This completes the installation, and eduroam is ready to use. 

    Now the connection is established automatically when the device is within eduroam coverage. 

    Older Android devices (eduroam CAT program)

    The images in these instructions are taken with the Huawei P20 phone, featuring Android 9.1.0. If using other devices, there may be differences in the details, but the general principle remains the same.

    • Install eduroam CAT from the Play Store. 

    • After the installation, use your phone to go to https://cat.eduroam.org.  
      • use mobile broadband or e.g. HelsinkiUni Guest network.
    • When you get to the cat.eduroam.org site, tap Click here to download...

    • Select your own organisation from the list, in this case the University of Helsinki.
      • If location services are disabled, you must search the list using a search word such as

     

    • The site will attempt to identify your device and offer the correct installation package (1).
      • If automatic identification is not successful, you can change the installation package by clicking Choose another installer to download (2).

    You will see a reminder about the eduroam CAT program (if you have not installed it, return to the beginning).

    •  The download will begin. Depending on the phone model, the installation will begin automatically or you will have to manually open the newly downloaded ‘config’ file.

    • The configuration file will then be installed on your phone. Select Install

    • Next, the installer will confirm whether you want to install the profile. Select Yes.

    • Next, log in with the eduroam username, which is the university username + @helsinki.fi ending (e.g. rkeskiva@helsinki.fi). Enter your username and password and click Install.

    • You will then receive confirmation of the installation: Profile installed

    • The connection will now be automatically established when you are in the eduroam area and have enabled your wlan connection. 

    Problems

    If you do not want to use a specific wireless network, or if you want to re-install it (e.g. in case of problems), you must first delete the old connection. 

    Follow these instructions: 

    • Go to the phone settings and find the Wi-Fi settings.
    • Find the network to be removed from the list, click on the row and select “Forget this network” or “Delete this network” in the window that opens

    You can then re-install the network as if it were new.

    Eduroam on Android devices

    These instructions are for OnePlus Nord N10. The phone has an Android 11 operating system. 

    NB! The appearance of the Eduroam installation program has changed slightly since the video was made, but the process is still the same. 

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