Eduroam on iOS devices (iPhone and iPad)

An eduroam profile is available for easy installation in iOS devices. After installation, eduroam is always available automatically. The profile is an XML file that can contain different settings. Multiple profiles can be set up on iOS.

The images in these instructions are from the iPad Air with iOS 15.3.1.

You can download the eduroam installer for example using the HelsinkiUni Guest network. Install the geteduroam tool from the AppStore.

 

Installing eduroam

During installation, use a mobile data connection or the HelsinkiUni Guest network, for example.
  1. Install the geteduroam program from the AppStore.
  2. Open the program and follow the instructions.
    Select your home organisation (e.g. University of Helsinki) from the list.
  3. In the Profile section, select either Username and password or Certificate authentication. In these instructions, we explain how to use the option Username and password. Certificate authentication is slightly easier to use, but as it is still in the pilot phase, we are not yet providing instructions for its use.
  4. Enter your username and password. Enter your username in the format username@helsinki.fi or username@ad.helsinki.fi.
    (For example, the account for Raimo Keski-Vääntö is rkeskiva@helsinki.fi or rkeskiva@ad.helsinki.fi.)
  5. Tap Connect to network.
  6. The installer then connects your device to the network.
See the Detailed help tab for illustrated instructions.
If you cannot find the geteduroam app in your device’s AppStore, consult the instructions for older devices in the Detailed help tab.

Changing your password

After you change your university password you cannot log in to eduroam.

  1. To remove the eduroam profile from your device, go to Settings > General > VPN & Device management. Tap the eduroam profile and select Remove profile. Enter the access code of the device.
  2. Reinstall eduroam according to the above instructions.

Installing eduroam (geteduroam)

You will need a network connection in the installation phase. Use your device’s mobile data connection or the HelsinkiUni Guest network, for example.

Install the geteduroam program from the AppStore.

Open the program.

In the list, select your organisation, for example, University of Helsinki.
The installer is only available in English.

Visitors from other universities can select their own home organisation if it is part of the eduroam network.

In these instructions, we explain how to use the option Username and password. Certificate authentication is slightly easier to use, but as it is still in the pilot phase, we are not yet providing instructions for its use.

Select Username and password authentication as your profile. Tap Next.

Enter your username in the format username@helsinki.fi or username@ad.helsinki.fi (1) and your password (2).
Tap Connect to network (3).

Tap Allow to accept the network installation.

The installer then connects your device to the eduroam network. Select Join.

The installation is now complete and you can close the installer.  

From now on, eduroam will be automatically in use.

You can leave the geteduroam application on the device. You will need it again when your password changes.

eduroamCAT for older iOS versions

Launch Safari on your iOS device.

Use a mobile data connection or another network (e.g. HelsinkiUni Guest network.)

Go to cat.eduroam.org

Tap the button Download your eduroam installer.

In the list displayed, select University of Helsinki as your home organisation.
Visitors from other universities can select their own home organisation if it is part of the eduroam network.

Then select the user group. Tap the Select the user group menu.

In the menu that is displayed, select Username and password authentication. You can choose the easier Certificate authentication, too (we do not instruct that yet because the pilot stage).

Tap the button Download your eduroam installer: Apple device.

The download begins, and you are asked to confirm that you want to download the eduroam profile. Tap Allow to complete the download.

You can now close the browser.

Go to the Settings menu. You can find the Settings icon on your desktop.

You can see the Profile Downloaded notification in the main menu.
Tap the button to go to the VPN&Device management tab. Tap the eduroam link. 

Tap Install.

You are asked to enter your device’s passcode.

You will see a warning about the certificate, but make sure it is “HYAD ROOT CA" and then you can click Install.

Tap Install.

Enter your username.

NB! Enter your username in the format username@helsinki.fi OR username@ad.helsinki.fi
(for example, the username of Raimo Keski-Vääntö is rkeskiva@helsinki.fi).

Tap Next.

Enter your password and tap Next.

Then tap Done to complete the installation.

You can now tap Wi-Fi in the Settings menu. Select eduroam in the list of networks. The connection is created, and eduroam will be automatically in use from now on.

Changing your password

After you change your university password you cannot log in to eduroam.

To remove the eduroam profile from your device, go to Settings > General (1) > VPN & Device management (2).

Tap the eduroam profile (3).

Select Remove profile (3). Enter the access code of the device.

Remove the geteduroam app if it is still on the device.

Reinstall eduroam according to the above instructions, with the help of the geteduroam program.

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