Passwords

This guide includes the most important instructions related to passwords. You can find more help from this instructions site by using, for example, the search. If you cannot solve the problem with the instructions, don’t hesitate to contact the IT Helpdesk. The password linked to the University’s user account is valid for one year at a time. Of course, you can change your password more often for information security reasons. 

The password reset application is available at www.helsinki.fi/password

NB! University Mac users should use these instructions to change their password (and avoid several problems)

You will receive a weekly email notification about your password expiring every Sunday, starting around 1½ months before the password expires. The password expiration message is automatically sent only to the account’s @helsinki.fi address.

Students can redirect their University e-mail to an external address. Read more about redirection in separate instructions. 

NB! Forwarding or redirecting official mail, i.e. e-mails related to work duties, to an address outside the University is always prohibited based on the University’s rules for processing e-mail processing.

You can change your password either

• In the password reset application at https://www.helsinki.fi/password
  or
• In Flamma, at the top of the front page, click on the circle (with your initials or photo), then select  > SETTINGS > CHANGE PASSWORD. 
  Log in to Flamma.
   
• NB! University Mac users should use these instructions to change their password (and avoid several problems)

We recommend changing your password in the password reset service, as it checks that the password is correctly formatted (e.g. is of the correct length and contains the valid characters).

Instructions for changing your password

• Instructions for using the tool

If you do not remember your password, you can change it by

• Using the password reset application (banking codes)
• Visiting the ID point and then calling IT Helpdesk.

• General guidelines for creating a good password

You can change the password of your limited user account by using the password reset application available at www.helsinki.fi/salasana

• You can change the password of your limited user account even if your personal identity code is not linked to the account information, as long as the username and password are still valid and you remember them. Log in with your username and password.
• If the password has expired or you no longer remember it, you can reset it online only if the account information contains a personal identity code. You can log in to the application using a mobile certificate, bank identification or certificate card.

If you are unable to change the password, please contact IT Helpdesk.