Applying for a user role in the HERO system

Sign in to the system at the address www.helsinki.fi/hero

• You can change the language of the service by using the drop-down menu at the top of the page.
• On the page which opens, type in your user login and valid password.
• Click the Login button.
• Start making the application by clicking the Create new application button.
  • Choose the role or roles which you are applying for by putting a check mark next to the application:

  

• For each application selected above, a list of the available roles will appear into the Select roles column.
• Choose the role you are applying for.
• Click the Next >> button.
• • Choose the organization unit for which you are seeking role permissions.
  • You can specify the organization structure by clicking the name of the organization unit, which will open a list of organization units under it choose the organization by clicking the name of the unit.
  • Click the Add >> button.
• The permissions you are applying for will be displayed in the view to the right (this view does not appear for all available roles).

  

• Click the Next >> button.
• The Selected roles field displays the role(s) you are applying for (1).
• The field Select your superior and when necessary ..., starting with last name displays the name of your superior and his or her e-mail address (2).
• To the Motivation field, type why you are applying for the permissions (3).
• The Signature field has your user name pre-entered (4).
• Type your password into the Password field (4).
• Click the Sign and send in the application button (4).
• At the end, you will get a confirmation that the application has been sent.
• Sign out of the system by clicking the sign out button in the upper right corner.

• You can cancel the application which is being made at any stage by clicking the Cancel application button in the upper right corner (5).

  

An e-mail message concerning the application will be sent to your superior once per day. If you want to hasten the evaluation of your application, give your superior a separate notification about the application, e.g. by speaking to them. Your superior will see your application in the HERO system immediately.