Unitube FAQ

Question: Can I use a mobile device to watch recordings?
Answer: Yes, Unitube is mobile compatible.

Question: How can I link a Moodle-restricted video to my own Moodle course?
Answer: Please refer to the Moodle instructions page.

Question: Can I use the External Tool to link a single video to my Moodle course from a series I have protected?
Answer: Yes, by choosing the tool type "Unitube (single video from a series)" and changing the "series=” tag to "id=", followed by the the video ID right after it. You can find the video ID in Unitube Uploader.

Question: Can I use the External Tool to link multiple different video series to my Moodle course?
Answer: To add multiple video series to one Moodle course, follow the instructions for adding videos using the External Tool for each series you wish to add.

Question: Can I link recordings that are visible in Unitube Uploader to my Moodle course?
Answer: Yes, you can. To embed unrestricted videos in a Moodle course, follow the External Tool instructions above. If the series is configured to be “public” in Unitube Uploader, you can embed it directly in Moodle.

Question: How do I link a Unitube recording to a Moodle course?
Answer: Please refer to the UniTube instructions and Moodle instructions: Moodle instructions.
 

Question: Where can I find the UniTube user interface on the University of Helsinki’s public website?
Answer: The Unitube Viewer for the public website is available at https://www.helsinki.fi/fi/unitube/
 

Unitube Uploader is available at https://lataamo.it.helsinki.fi/

Question: What types of file can I upload to Unitube by using Unitube Uploader?
Answer: Supported file formats include MP4, AVI, MPG and MOV. If you edit your videos before sending them to Unitube, it is recommended to save them in MP4 format in HD.

Question: What are the maximum and minimum sizes for Unitube recordings?
Answer: The minimum size for a recording is around 1 MB. The maximum size is 25 GB.

Question: I’m trying to upload a very large video, but my browser or Unitube Uploader seems to freeze. What can I do?
Answer: If you are unable to upload a large, high-resolution video, you should try to scale the resolution of the video down slightly, export it in an editor and then upload the video to Unitube.

Question: Can I use any characters and character sets in the descriptions of Unitube videos?
Answer: Unitube cannot process the Cyrillic alphabet or other foreign character sets. As for special characters, the per cent sign is not displayed correctly. It is advisable to circumvent these restrictions by writing out any characters that are not displayed in the description field.

Question: My recording is not visible even though I have published it! What could be the reason for this?
Are you sure you have added the recording to a public collection or a collection shared with a link? The recordings inherit their publicity settings from the collections. If you added the recording to a public collection, there may sometimes be a delay of more than half an hour before it appears in the public video gallery on the Helsinki.fi website (in Unitube Viewer). So, please wait a moment first!

Question: I tried to upload a recording but got an error message, or the file just doesn't seem to be processing correctly. What should I do?
Please first try to reupload it. If that doesn't work, try saving it with slightly different settings: you could try a different file format or an entirely different editor. If you are trying to upload a video on an older Mac, try saving the video file in a program called Handbrake before saving the file to Unitube Uploader.

Question: Is it possible to edit (cut) videos in Unitube Uploader?
Answer: Unitube does not support video editing. You need to always edit your videos first and only then publish them by using Unitube Uploader. The University of Helsinki offers everyone the Screenpal software for light editing and subtitling.

Question: How many videos or other recordings can I upload to Unitube?
Answer: Unitube does not have any restrictions on how many videos you can upload to the service. If you have dozens or hundreds of video recordings you wish to upload to the server, please contact the Unitube administrators by e-mail (unitube@helsinki.fi) before using the Unitube Uploader to upload them. The administrators may be able to automate the uploading of large quantities of video recordings.

Question: What about copyrights and other similar rights when I upload my video or audio recording to Unitube?
Answer: Use of Unitube Uploader requires the user to act in a responsible manner and pay attention to intellectual property rights. The same applies to the Unitube system itself. The system is designed to support the copyrights of all University staff and students who use the system. By accessing Unitube Uploader, users agree to the terms of use of the service.

Question: Can I connect my laptop computer to the video capturing equipment and display material from my computer?
Answer: Yes, you can. The studio is equipped with HDMI and DisplayPort cables. Set aside sufficient time to connect your computer.

Question: Can I use the Unitube Studio for live broadcasts (i.e. streams)?
Answer: You can use the Unitube Studio for live broadcasts if you tap the streaming button on the control panel.

Question: Can students book and use the Unitube Studio?
Answer: Students cannot book and use the studio without a booking made by an instructor.

Question: Can I use the studio to capture video on my own memory card in order to edit the video on my own workstation?
Answer: Recordings made in the studio can be downloaded as files via Unitube Uploader. The files can then be edited and republished.

Question: What other facilities besides the Unitube Studio are available for making video recordings on a self-service basis?
Answer: Please refer to the list of Unitube-compatible lecture recording rooms.

Information on the rooms, their booking status and video address.