External accounts in the Kamu system | HELPDESK

External accounts in the Kamu system

Kamu is the membership register of the University of Helsinki community. The Kamu system is used to create accounts for those who do not have an employment or student relationship with the university.

Kamu can be found at https://kamu.helsinki.fi/.

A limited user account is intended especially for people outside the university who do not have a Finnish personal identity code and who need access to a university service that requires authentication. Examples include consultants and presenters who need access to Wiki or Flamma, and external students enrolled in Moodle courses.

Note! The owner of the Kamu role determines which services can be accessed using the limited user account. In most cases, it only grants access to Moodle and Flamma. The limited user account cannot be used to log in to a university computer or access email.

If you only need access to a wireless network at the university, the recommended method is to use eduroam or the HelsinkiUni Guest guest network.

Logging in to university services

  • The short form username (for example, rkeskiva or hy12345) is used to for example log in to a university computer.
  • Services that are logged in to using login.helsinki.fi are logged in using the form username@ad.helsinki.fi (for example, rkeskiva@ad.helsinki.fi or hy12345@ad.helsinki.fi)).
  • Eduroam credentials username@helsinki.fi (for example, rkeskiva@helsinki.fi or hy12345@helsinki.fi).
  • The limited user account is used to for example log in to Moodle and Flamma. When logging in, select the Local login option.

NB! Your email will be in the format firstname.x.surname@helsinki.fi (for example raimo.j.keski-vaanto@helsinki.fi) though the login is done with the form username@ad.helsinki.fi.


 

    Did you receive an email saying that your details need updating on Kamu? Here's what to do

    If you have had a user account before, you must now check and confirm the following details in the Kamu service:

    • Your personal email address
    • Your personal telephone number. This is required if you forget your password. 

    I used to have a limited user account (which has expired). How can I log in to Kamu?

    You can log in to Kamu once using just your email address at https://kamu.helsinki.fi.

    Select Email + SMS login.

    Have you received an invitation to a role in Kamu?

    • Open the message in your inbox with the title Kamu role invite. To accept the invitation, open the link that came with the email. 
      • Alternatively, you can go to https://kamu.helsinki.fi, click on Register and paste your invitation code from the email into the Personal invitation code field.
      • If you have a University of Helsinki username or are already on the Kamu register, click Login - otherwise click Register as a new user.
    • In the next screen you will be asked to register. It is recommended to use an external identifier, but if necessary, you can also register using email and SMS confirmation. Select the external identifier you wish to use and follow the instructions of the service you are using to authenticate. Alternatively, enter your name in the email and SMS verification field and select Send verification code.
    • If you are using email and SMS verification, you will first receive a verification code in your email, which you should paste into the Email verification code field. Then select Verify.
    • Next, the service will ask for your phone number in international format (e.g. +358401234567). Enter your number and select Send verification code.
    • Next, enter the verification code you received by email in the SMS verification code field and select "Verify".
    • Once you have verified your identity, you will be taken to the personal data page. If your role requires you to sign contracts, you will be notified of these on the page. To sign the contracts, select Sign contract.
    • Read the contract carefully and select Sign contract at the bottom of the contract page.
    • Once you have signed the contract, you can activate your limited user account by selecting Activate account on the personal data page.
    • Then select (1) a username for your limited user account from the options provided ,(2) a password for your limited user account that meets the password requirements, and finally click on (3) Create limited user account.

    Invite an outside member to a role in Kamu

    Inviting an individual person

    • In the next screen, select your University of Helsinki username. Log in with your University of Helsinki one-time login.
    • The Membership and role management page of Kamu will open if you have the right to invite people to a role. Invite a person to a role by selecting Inviter.
    • A page will open listing the different roles for which you have inviter permission. Select the role you want the person to be invited to and click on the role you want to send the invitation to.

    Note! Make sure you invite the person to the correct role. A limited user account has fewer rights than a standard user account (AD account) and cannot, for example, be used to log in to a computer or access email. The role owner has specified which services can be accessed using the limited user account. In most cases, it only grants access to Moodle and Flamma. You can tell from the role’s title and description whether it is an AD account or a limited user account.

    • The Role details page will open. Invite the person to the role by clicking on Invite a new member.
    • To invite a new member, first search for the person using the credentials you know, such as email address and phone number. If the person already exists in Kamu or in the user directory, you can add the role directly to the person. Otherwise, you can invite the person by email by first searching for them by email address.
    • Search for the person by name and email address. If you find the person in Kamu or in the user directory, you can add them by clicking Add to role.
    • If you cannot find the person in Kamu or the user directory, you can send them an email invitation to the role by selecting Go to sending the invitation under Email invitation.
    • In the Invite a new member box that appears, fill in the phone number of the person you want to invite (in international format, e.g. +358401234567), the start and duration of the membership, the reason for the membership, the language of the invitation and any alternative invitation text that replaces the automatic start of the invitation message. Select Invite to send an invitation. Under Preview message you can preview the message to be sent.

    Inviting a large number of people

    If you need to invite a large number of people to Kamu at once, please contact IT Helpdesk.

    Extending and terminating the role membership

    Under Expiring memberships on the home page, you can view the memberships for which you have invitation or approval permissions and which are due to expire within 30 days.
     

    By selecting a person’s name, you can view more detailed membership information and edit the basis and validity period of the membership. To make changes to a membership, you must have approval rights.

    • By clicking the Continue and edit membership (1) button, you can change the basis for a person’s membership or its validity period. Select the membership expiry date and enter the reasons for the membership.

    Note! If a person’s role membership has expired, its validity cannot be extended. In this case, the person must be added to the role again.

    • By clicking the End membership to today (2) button, you can terminate a person's membership after today.
    • By clicking the Cancel membership effective immediately (3) button, you can cancel a person's membership and the associated rights immediately.

    Note! A person’s standard user account (not a limited user account) will only be deactivated the following night if there are no other grounds for its continued validity. If the account needs to be deactivated immediately, please contact IT Helpdesk.

    Changing and resetting your limited user account password

    If you wish to change your limited user account password, you can do so via the Kamu service.

    You can also change a forgotten password in Kamu by logging in using the same method you used when registering for Kamu, or via Suomi.fi authentication if you have used it in Kamu before.

    Logging in with a limited user account

    Once you have created a limited user account, you can log in to Kamu and other university services to which you have access.

    When logging in, select the Local login option, as the limited user account does not support the university’s single sign-on (SSO) or multi-factor authentication (MFA). 

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