When there are changes in your details

Please note that your username will remain the same throughout your studies at the University, even if your name changes.

Student

If you are a student and your name changes (e.g. when you get married), please submit the information to the Kaisa House Student Advice either personally or by email sent from your helsinki.fi address.

If you want to change your email address, you can request it at the same time from the Kaisa House Student Advice or later from IT Helpdesk. The notification must be sent from the University's email address. The old email address stays in use in parallel with the new one for three months. Your old emails will not disappear. There are delays in the systems, so your name change will only be reflected in the registers on the next day, and your new email address will only be operational on the day following its creation. We do not change user accounts because of name changes.

Staff

First, report the changes by using the Personal information change form. Once the new information has been updated in the University systems, you can request a new email address from IT Helpdesk.

• Personal information change form (in Flamma, requires logging in)

If you want to change your email address, please report it to IT Helpdesk. The notification must be sent from the University's email address. The old email address stays in use in parallel with the new one for three months. Your old emails will not disappear. There are delays in the systems, so your name change will only be reflected in the registers on the next day, and your new email address will only be operational on the day following its creation. We do not change user accounts because of name changes. 

You must also report an email change:

• To the address palkka@helsinki.fi, so that the information will also be updated in SAP Fiori.
  Note! Submit an electronic notification via your own helsinki.fi email address.

You can make changes to other personal information in the SAP Fiori system by yourself.

Student 

Report the change of personal identity code to Kaisa House Student Advice. 

Staff 

Report the changes (name, personal identity code) using the Personal information change form (in Flamma, requires logging in).

See also Instructions for students: Updating your personal information and contact details 

Looking for other instructions or cannot find what you were looking for? Go back to the Usernames landing page.