When there are changes in your details | HELPDESK

When there are changes in your details

You can update your address, name and personal identification code using these instructions.

Please note that your username will remain the same throughout of your time at the University, even if your name changes.


    Change of address

    You can update your address by following these instructions:

    A change of address does not affect the IT services.

    Change of name

    Student

    If you are a student and your name changes (e.g. when you get married), please submit the information to IT Helpdesk by email sent from your helsinki.fi address.

    If you want to change your email address to match your new name, you can do so via the MyAccount service. Read more about the MyAccount service in the separate instructions

    The old email address stays in use in parallel with the new one for three months. Your old emails will not disappear. There are delays in the systems, so your name change will only be reflected in the registers on the next day, and your new email address will only be operational on the day following its creation. We do not change user accounts because of name changes.

    Staff

    Report the changes by using the Personal information change form: 

    If you want to change your email address to match your new name, you can do so via the MyAccount service. Read more about the MyAccount service in the separate instructions 

    Check also the box "I want a new helsinki.fi email address due to name change" on the Personal information change form so the email address will be updated in the SAP Fiori system.

    The old email address stays in use in parallel with the new one for three months. Your old emails will not disappear. We do not change user accounts because of name changes. 

    Submit the form to the Payroll Services at palkka@helsinki.fi or print it out and send through internal mail to P.O. Box 53.

    You can make changes to other personal information in the SAP Fiori system yourself.

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