Umpio storage space

If your group does not yet have a directory in the Umpio service, do the following:

1. Place an Umpio order through the IT Helpdesk.
   • In the order, indicate the following:
     • The desired amount of storage space.
     • The group(s) that can administer and use the Umpio storage space that is being ordered. Use the IAM tool to check which groups are suitable or, if necessary, create a new group.
       • NOTE: The group owner is not automatically a group member, so if you want the owner to be able to use Umpio, add them as a member.
     • The pricing of the storage space corresponds to the price list of the group disk space. Make sure that you have your unit’s permission for the order. You can check this from your unit’s service coordinator, for example (the list can be found in Flamma).
        
2. When you receive a response to your support request, stating that the Umpio storage you ordered has been created:
   • Try logging in to the VDI virtual desktop environment at securedesk.helsinki.fi with VMWare Horizon Client or a web browser. (For more detailed instructions, see “Using the Umpio service with VMWare Horizon Client”)
   • Note that the address is different from the address of most other VDI virtual desktops, which is vdi.helsinki.fi. 
   • From the virtual desktops, select the Umpio desktop.
   • Check that your Umpio storage space is displayed with the disk drive letter U.

Using the Umpio service with VMWare Horizon Client is the recommended option.

On your workstation, open the VMWare Horizon Client application. On a University computer, you can open the application by, for example, selecting Open Virtual Windows in the University menu.

 Configuring the server

You only need to do this the first time.

• Start configuring the new server in Horizon Client’s Add Server menu. (1)
• In the new window, enter the address securedesk.helsinki.fi. Click Connect.
• The securedesk.helsinki.fi icon appears in the application’s start menu (2).

Logging in to the server

• Enter your username using the short form (e.g. rkeskiva) and your password. Click Login.

Please note that the login process will include two consecutive authentication dialogues, the first of which is an MFA authentication notification. The actual authentication is done after entering the credentials. 

After successful login, the virtual desktops available to you will open.

• Double-click the Umpio icon to access the desktop.

You can find the storage space indicated by the letter U.

If it is not possible to use VMWare Horizon Client, you can also use Umpio with a browser. 

• Log in to the service at securedesk.helsinki.fi
• Enter your username using the short form (e.g. rkeskiva) and your password. Click Login.

Please note that the login process will include two consecutive authentication dialogues, the first of which is MFA authentication notification. The actual authentication is done after entering the credentials. 

After successful login, the virtual desktops available to you will open.

• Click the Umpio icon to access the desktop.

After accessing securedesk, check the file sharing settings between your computer and the virtual workstation if you plan to transfer or copy files:

• If you are using VMWare Horizon Client on a Windows computer, select Sharing behind the cog icon in the top right corner and click the Add button to add the folders you want to share from a local drive. Also tick Share your local files and Allow access to removable storage.
   
• If you are using VMWare Horizon Client on a Mac computer, select VMWare Horizon Client -> Preferences -> Sharing tab from the top menu and click the Add button to add the folders you want to share from a local drive. Also tick Share your local files and Allow access to removable storage.

1. In the list of virtual computers, select Secure desktop & Umpio. Once it opens, you should see the Umpio group disk space in file management as a drive connected to the letter U and the folders shared from your computer as a Z drive. Use the Connect USB Device option in the top bar to connect and use USB devices.
   
2. Umpio is shown as a U: drive in File Explorer and Umpio’s backup is shown as a V: drive in File Explorer.
   
   

You can find more detailed instructions for virtual desktops in their own instructions.

Q: Why is the use of Horizon Client recommended even if there is a browser option?
V: The browser option has some technical limitations, regarding the size of the files to be transferred, for example. In addition, experience has shown that browser updates may occasionally cause incompatibility problems.

Q: Does the user need to take any action to ensure that their data is erased from the system?
A: No, they do not. The data will be automatically erased after it has been removed from the backups.

Q: Can the user (accidentally or intentionally) remove data from backups?
A: No, they cannot.

Q: Can the administrator (accidentally or intentionally) remove data from backups?
A: No, they cannot. Administrators have the ability to delete everyone’s data, but never individual pieces of data. Typically, the deletion of backups is done at the end of the storage system’s life cycle.

Q: How long are backups of Umpio (both home and group disk spaces) retained?
A: 6 months.

Q: If a group no longer needs storage space in Umpio, should they do something?
A: The group should request deletion of its storage space from IT Helpdesk. Helpdesk will forward the deletion request to the capacity services who will delete the storage space.

Q: If a group no longer needs the group disk space, should they do something?
A: The group should delete its storage space with the Ryhti group disk space management tool. 
If a group no longer needs the IAM group, the group can be deleted using the IAM group management tool.