Zoom | HELPDESK

Zoom

Zoom is a video communication service that allows all University staff and students to create meeting rooms and participate in meetings, seminars and conferences in real time through video and sound. Zoom is also suitable for remote teaching. The Zoom rooms created by University staff and students support a maximum of 500 simultaneous participants.

This guide provides instructions on using Zoom’s client software. Zoom can also be used in the Chrome browser without installing the app. The images in the detailed instructions are taken from the Zoom app on a Windows 11 computer. When using the browser and other operating systems, the view may be different, but the functions are very similar.

You can participate in Zoom meetings through a separate application installed on your computer or mobile device, or through a browser. Zoom has been installed on the computers managed by the University of Helsinki. 

The browser version of Zoom is available at helsinki.zoom.us

We recommend using the browser version when preparing a meeting and making changes to the default settings of the software. The best browser for using Zoom is Chrome.

When attending meetings, we recommend using the client software. By default, meetings are always opened in the client software if it has been installed on your computer.

Pay attention to information security!

The same information security rules and guidelines apply to Zoom as to other tools, such as your email.

Zoom apps

We are investigating secure ways to use Zoom apps, but at the moment we do not accept the addition of apps to Zoom.

In addition to the following instructions

    Give feedback

    The instructions site of the University of Helsinki's IT Helpdesk helps you with IT-related issues related to your work. Let us know how we can improve our instructions. We greatly appreciate your feedback!

    How would you improve these instructions?
    Back to top