How to install the eduroam network on a Windows home computer

These instructions are intended for home computers. Computer administration rights are needed for the installation. Read more about the use of administration rights on the Microsoft site.

Download the installation file from geteduroam.org
NB! If the file from the Geteduroam website does not work on your computer, you can download an older installation package from cat.eduroam.org.

The University of Helsinki has several wireless networks:

HelsinkiUni is a wireless network for centrally managed university staff Windows laptops.

Read more about the HelsinkiUni network

Eduroam is an international wireless network for staff, students and members of the eduroam network.

HelsinkiUni Guest network is intended for users who do not have university credentials or access to the eduroam network.

Read more about the HelsinkiUni Guest network

Please note! The HelsinkiUni network is visible on the list of wireless networks on all devices at university campuses but only works on centrally managed university staff Windows laptops (automatically). This means you cannot connect to the network using your university credentials on e.g. Mac laptops or smartphones. Also, for security reasons, the network does not unfortunately work in the so-called research workstations (the names of the computers start with LSx-).

Quick help

Download the installation file from geteduroam.org
- NB! If the file from the Geteduroam website does not work on your computer, you can download an older installation package from cat.eduroam.org.
Select your organisation (e.g. University of Helsinki) from the list and select Username and password authentication as your profile
- You can also select Certificate authentication (pilot), which is easier, but not yet officially supported.
Enter your username in the format username@helsinki.fi (e.g. rkeskiva@helsinki.fi)
Click on Connect
The connection has now been set up, and you can start using eduroam on your device.

After changing your password, you must identify yourself again in eduroam.

In case of problems, we recommend that you reinstall the eduroam program to get the updated settings on your device.

See the Detailed help tab for illustrated instructions

Detailed help

Downloading and installing the GetEduroam package
After changing the password
All instructions for wireless networks

Downloading and installing the GetEduroam package

Download the installation file from geteduroam.org. Select Windows > Intel/AMD (=most common) from the options.

NB! If the file from the Geteduroam website does not work on your computer, you can download an older installation package from cat.eduroam.org.

Files are downloaded to the Downloads folder by default. Open the folder.

Double-click on the installer file geteduroam.exe. The installation will begin. (Admin account is required to run the installer.)

To begin installing eduroam, click Connect to eduroam.

NB: If the installer asks for permission to install the HYAD ROOT CA certificate at some point, click Yes to grant permission

Select your own organisation (e.g. University of Helsinki ) from the list. Click Next.

Select Username and password authentication as your profile. You can also select Certificate authentication (pilot), which is easier, but not yet officially supported.

Click Next.

Enter your username in the format username@helsinki.fi (e.g. rkeskiva@helsinki.fi)
Click Connect.

The connection has now been set up, and you can close the program by selecting Close. You can start using eduroam on your device.

Leave the geteduroam app installed on your computer. After changing the password, authenticate yourself again with geteduroam.

After changing the password

After changing the password, authenticate yourself again with geteduroam.

All instructions for wireless networks

Looking for other instructions or cannot find what you were looking for? Go back to the landing page of the Wireless networks at the University of Helsinki.

Video instruction

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