Outlook for Android devices | HELPDESK

Outlook for Android devices

This guide and pictures are made for a Lenovo Tab P11 Plus tablet running Android version 12. For other devices and system versions, there may be minor differences in the installation and use. Adjust the instructions according to your device.

You must personally ensure the information security of the mobile devices you use.

Data classification in email

Every time you send an email, you need to classify the message.

The category of the email should correspond to the risk level of the message content. In addition, the recipient of the message should also be taken into account. The higher risk Encrypted subclasses of the data classification model (e.g. 2A - Encrypted) have predefined encryption and protection mechanisms, which, when used, eliminate the need for additional encryption of the message.

If the message class requires protection, the protection method for the message is chosen according to the recipient. 

Read more about email classification in separate instructions.

    Installation

    1. Download and install Outlook from Google Play store.
    2. When the software has been installed, click Open.
    3. Click ADD ACCOUNT.
    4. Enter an address in a long format username@ad.helsinki.fi (e.g. rkeskiva@ad.helsinki.fi).
    5. Click the right arrow button on the virtual keyboard.
    6. Enter your password.
    7. Click Sign in.

    See the 'Detailed instructions' tab for more detailed instructions.

    Installation

    • Download and install Outlook from Google Play store.
    • When the software has been installed, click Open.
    • Click ADD ACCOUNT.
    • Enter an address in a long format username@ad.helsinki.fi (e.g. rkeskiva@ad.helsinki.fi) (1) and click the right arrow button (2).
    • Enter your password (1) and click Sign In (2).
    • Completing the installation may take a while.
    • Outlook opens. Now you can use the email normally.

    Settings and error situations

    You can edit your account settings using the gear icon on the bottom left. In case of problems, you can delete the account and reinstall it.

    • Click the gear icon.
    • Click your account.
    • Scroll to the bottom of the page.
    • You can reset your account or delete it. In case of problems, the safest way is to delete the account and reinstall it.

    Data security in mobile devices

    When you begin using the Microsoft 365 service on mobile devices, you simultaneously grant administration the right to remotely manage the device in question. If necessary, administration can delete all the data in the device. This concerns devices owned by the University of Helsinki and also privately purchased devices.

    Administration will only activate the remote wipe when there is a reasonable cause to suspect that the device has fallen into the wrongs hands (e.g. it has been stolen) and it is possible that important data will also fall into the wrong hands. In this case, the identity of the person requesting the remote wipe is checked. A log is compiled of the measures that administrators carry out on a phone.

    You can remote wipe your devices by following separate instructions.

    Video instructions in Finnish only.

    Installation

    Settings and error situations

    You can edit your account settings using the gear icon on the bottom left. In case of problems, you can delete the account and reinstall it.

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