Outlook for Android devices

This guide and pictures are made for a Lenovo Tab P11 Plus tablet running Android version 12. For other devices and system versions, there may be minor differences in the installation and use. Adjust the instructions according to your device.

You must personally ensure the information security of the mobile devices you use.

When you take the university’s Office 365 service into use with a mobile device, you simultaneously grant administration the right to remotely manage the device in question. If necessary, administration can delete all the data in the device. This concerns devices owned by the University of Helsinki and also privately purchased devices.

Administration will only activate the remote wipe when there is a reasonable cause to suspect that the device has fallen into the wrongs hands (e.g. it has been stolen) and it is possible that important data will also fall into the wrong hands. In this case, the identity of the person requesting for the remote wipe is checked. Measures taken by administrators to the phone are gathered as log information.

See more information about remote wiping of a mobile devices

Installation

  1. Download and install Outlook from Google Play store.
  2. When the software has been installed, click Open.
  3. Click ADD ACCOUNT.
  4. Enter an address in a long format username@ad.helsinki.fi (e.g. rkeskiva@ad.helsinki.fi).
  5. Click the right arrow button on the virtual keyboard.
  6. Enter your password.
  7. Click Sign in.

Installation

  • Download and install Outlook from Google Play store.
  • When the software has been installed, click Open.
  • Click ADD ACCOUNT.
  • Enter an address in a long format username@ad.helsinki.fi (e.g. rkeskiva@ad.helsinki.fi) (1) and click the right arrow button (2).
  • Enter your password (1) and click Sign In (2).
  • Completing the installation may take a while.
  • Outlook opens. Now you can use the email normally.

Settings and error situations

You can edit your account settings using the gear icon on the bottom left. In case of problems, you can delete the account and reinstall it.

  • Click the gear icon.
  • Click your account.
  • Scroll to the bottom of the page.
  • You can reset your account or delete it. In case of problems, the safest way is to delete the account and reinstall it.
Video instructions in Finnish only.

Installation

Settings and error situations

You can edit your account settings using the gear icon on the bottom left. In case of problems, you can delete the account and reinstall it.

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