Microsoft 365: Using a shared mailbox

These instructions explain how to use a shared mailbox. In addition, they explain how to send e-mail from a shared mailbox.

Administrating the user rights of a shared mailbox

  • Log into OWA. Click your photo in the top right corner. Select Open another mailbox
  • Type the beginning of the name of the shared mailbox in the field. OWA provides matching addresses to choose from, select the correct one and click Open.
  • If the name is correct, the shared mailbox opens in a new tab in your browser. You can use the shared mailbox just like you would use your own mailbox.

See Detailed help for illustrated instructions and alternative methods.

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