Applying for a user role in the HERO system

Hero is person role register

Sign in to the system at the address www.helsinki.fi/hero

List of roles you can apply with HERO: 

  • Riihi
  • SAP Talous HY rahastot
  • Käyttäjähallinnon sovellukset
  • Rapo
  • Optime
  • Personec F.V.
  • SAP Talous
  • Kvestuurin työntekijät
  • SAP HR
  • Suffeli (SAP SuccessFactors)
  • SoleTM
  • Toivo

Applying an role

Sign in to the system at the address www.helsinki.fi/hero

  • You can change the language of the service by using the drop-down menu at the top of the page.
  • On the page which opens, type in your user login and valid password.
  • Click the Login button.
  • Start making the application by clicking the Create new application button.
    • Choose the role or roles which you are applying for by putting a check mark next to the application:

  • For each application selected above, a list of the available roles will appear into the Select roles column.
  • Choose the role you are applying for.
  • Click the Next >> button.
    • Choose the organization unit for which you are seeking role permissions.
    • You can specify the organization structure by clicking the name of the organization unit, which will open a list of organization units under it choose the organization by clicking the name of the unit.
    • Click the Add >> button.
  • The permissions you are applying for will be displayed in the view to the right (this view does not appear for all available roles).

  • Click the Next >> button.
  • The Selected roles field displays the role(s) you are applying for (1).
  • The field Select your superior and when necessary ..., starting with last name displays the name of your superior and his or her e-mail address (2).
  • To the Motivation field, type why you are applying for the permissions (3).
  • The Signature field has your user name pre-entered (4).
  • Type your password into the Password field (4).
  • Click the Sign and send in the application button (4).
  • At the end, you will get a confirmation that the application has been sent.
  • Sign out of the system by clicking the sign out button in the upper right corner.
  • You can cancel the application which is being made at any stage by clicking the Cancel application button in the upper right corner (5).

Evaluation of the applications

An e-mail message concerning the application will be sent to your superior once per day. If you want to hasten the evaluation of your application, give your superior a separate notification about the application, e.g. by speaking to them. Your superior will see your application in the HERO system immediately.

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