Quick help
Contact persons for IT matters at university services
University services serves university users in the following IT matters, see listing in Flamma
All other user account issues can be attended to through the IT Helpdesk.
Customer service representatives
IT Centre customer service representatives support the University’s units in IT-related matters. Each unit has a dedicated customer service representative who can be contacted concerning broader, unit or research group level questions either directly or through Helpdesk. All IT matters of individual users are handled by Helpdesk.
Detailed help
Video instruction
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The instructions site of the University of Helsinki's IT Helpdesk helps you with IT-related issues related to your work. Let us know how we can improve our instructions. We greatly appreciate your feedback!
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