With the ID Point identification service, those in the university can easily and securely use Helpdesk services requiring personal identification by telephone. First, visit an ID Point and then, call Helpdesk.
ID Point identification points are open according to their own opening hours.
Check their opening hours from the links in Detailed Help tab:
- An ID Point service desk operates in connection with the customer service desk of each library unit.
- Please note that the ID Point is only available during library customer service times.
Also note the validity period of the ID Point identification code you have received. Therefore, also check the Helpdesk opening hours.
Check the opening hours of the ID Point separately for each location.
ID Points in the metropolitan area
Main Library Kaisa House
Fabianinkatu 30, main lobby (third floor), the ID Point in the library.
This ID Point serves both staff and students.
Student Services at Kaisa House
Fabianinkatu 30, main lobby (third floor), student services information desk
This information desk serves all students at the University of Helsinki.
Unlike other information desks, the student services information desk in Kaisa House includes an ID Point.
Kumpula Campus Library
Gustaf Hällströmin katu 2
Meilahti Campus Library Terkko Health Hub
2nd floor, library desk
Viikki Campus Library
Viikinkaari 11 A
Info Centre Korona
Other ID Point service points
Hyytiälä Forestry Field Station
Kilpisjärvi Biological Station
Lammi Biological Station
16900 Lammi, Finland
Seinäjoki, Kampusranta 9
Tvärminne Zoological Station
J.A. Palménin tie 260
Värriö subarctic research station
The instructions site of the University of Helsinki's IT Helpdesk helps you with IT-related issues related to your work. Let us know how we can improve our instructions. We greatly appreciate your feedback!How would you improve these instructions?