ID Point - Contact information

Opening hours of the library's customer service during the Christmas season 2022

In the University of Helsinki libraries, the Christmas season opening hours will start on 12 December and continue until 8 January. This affects the ID Point identification service, for example.

12–18 December, the service points of the campus libraries are open on weekdays 10 a.m.–4 p.m. and the main library service point in the Kaisa House 10 a.m.–7 p.m.
From 19 December, the main library service point in the Kaisa House will be open during the whole Christmas season on weekdays 10 a.m.–6 p.m.
19 December–8 January The campus libraries' service points in Kumpula, Meilahti and Viikki are closed.
More information at


With the ID Point identification service, those in the university can easily and securely use Helpdesk services requiring personal identification by telephone. First, visit an ID Point and then, call Helpdesk.

Further information on ID Point

ID Point identification points are open according to their own opening hours.

Check their opening hours from the links in Detailed Help tab:

  • An ID Point service desk operates in connection with the customer service desk of each library unit.
  • Please note that the ID Point is only available during library customer service times.

Also note the validity period of the ID Point identification code you have received. Therefore, also check the Helpdesk opening hours.

Check the opening hours of the ID Point separately for each location.

ID Points in the metropolitan area

Main Library Kaisa House
Fabianinkatu 30, main lobby (third floor), the ID Point in the library.
This ID Point serves both staff and students.

Student Services at Kaisa House
Fabianinkatu 30, main lobby (third floor), student services information desk
This information desk serves all students at the University of Helsinki.
Unlike other information desks, the student services information desk in Kaisa House includes an ID Point.

Kumpula Campus Library
Gustaf Hällströmin katu 2

Meilahti Campus Library Terkko Health Hub
Haartmaninkatu 4
2nd floor, library desk

Viikki Campus Library
Viikinkaari 11 A
Info Centre Korona

Other ID Point service points

Hyytiälä Forestry Field Station
Hyytiäläntie 124

Kilpisjärvi Biological Station
Käsivarrentie 14622

Lammi Biological Station
Pääjärventie 320
16900 Lammi, Finland

Ruralia institute
Seinäjoki, Kampusranta 9

Tvärminne Zoological Station
J.A. Palménin tie 260

Värriö subarctic research station
Ainijärventie 114

Department ID Points

The points listed below are not in public use. The use of the points is often limited to the department staff. For more information, contact your department.

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